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NY HELP Yes

Agency State Comptroller, Office of the

Title Information Technology Specialist 1 (NY HELPS), Item #156536

Occupational Category I.T. Engineering, Sciences

Salary Grade 14

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $53764 to $68630 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Office of the New York State Comptroller

110 State Street

City Albany

State NY

Zip Code 12236

Duties Description • Conducts or assists in business/systems analysis.• Develops, prepares, and assists with documentation preparation for the system, including run books for computer operations staff, procedural manuals and on-line help instructions for users, and technical documentation manuals for IT staff.• Performs installation, administration, testing, and maintenance of hardware and software.• Utilizes job stream scheduling techniques, Job Control Languages, and utility programs to identify, analyze and solve production problems/issues.• Participates in the selection process for hardware, software, and maintenance; and may participate in the procurement process.• Deploys, configures, and maintains and assists in developing and planning networked systems.• Assists in the development of enterprise information security procedures and protocols.• May provide and administer training in hardware and software technologies.

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:Non-Competitive Qualifications for appointment under the NY HELPS Program: For appointment to an Information Technology Specialist 1, you must have: 1. 60 semester credit hours including or supplemented by 15 semester credit hours in computer science.2. OR - One year of experience in information technology as described below*. *Qualifying Experience: artificial intelligence; automation; business/systems analysis; cloud computing; computer installation; diagnosis and repair; computer programming; cybersecurity/information assurance; data analytics; database administration, design and management; design and development of geographic information systems; design and development of computer aided drafting applications; digital forensics; informatics; information technology; IT customer support and training; interactive user experience (UX); internet/intranet development, design, and maintenance; knowledge management; network management; program design; program testing; project management; server management; storage management; systems management; technical writing; telecommunications; virtual technology.Competitive Minimum Qualifications: You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.6 and/or 70.1 of the Civil Service Law.Transfer: For 52.6 and/or 70.1 transfer to an Information Technology Specialist 1, salary grade (SG)-14, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-12 or above.Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov) 55-b/c: This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

Additional Comments Knowledge, Skills, and Abilities: • Demonstrated experience in technical writing (3 months to less than 1 year).• Exceptional customer service skills.• Demonstrated ability to work collaboratively in a dynamic team environment.• Strong analytical thinker with excellent troubleshooting and problem-solving skills.• Excellent verbal and written communication skills.• Demonstrated ability to interact with technical and business staff alike.Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period. Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924. Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. The Office of the State Comptroller (OSC) does not participate in E-Verify and does not sponsor visa applications. OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:• A state pension with vesting after five years’ service• Comprehensive medical, dental and vision insurance available to all employees and their dependents• Flexible spending accounts for dependent and health care• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance• Public Service Loan Forgiveness (PSLF)• NYS Deferred Compensation plan• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds• Holiday and paid time off• Shift and geographic pay differentials• A committed continuous learning environment• Informational Brown Bag sessions • Wellness at Work Programs to promote employee health and wellness• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas• And much more

Some positions may require additional credentials or a background check to verify your identity.

Name Jane Rost

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address [email protected]

Address

Street Office of Human Resources

110 State Street

City Albany

State NY

Zip Code 12236

Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to https://www.osc.ny.gov/jobs/openings/information-technology-specialist-1/156536, no later than October 06, 2025. To access the job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments. Be sure to submit an unofficial copy of any transcripts you may have with your cover letter, resume, and completed template, as there are educational requirements for this position.