"Alerted.org

Director, Programs & Services

Work type: Staff Full-Time

Categories: Executive/Director/Management, Facilities Operations/Skilled Trades

Department: 05250000 - RU-GENERAL ADMINISTRATION

Classification Title:

DIR, Facilities Operations

Classification Minimum Requirements:

Master's degree in an appropriate area and six years of relevant experience; or a bachelor's degree in an appropriate area and eight years of relevant experience.

Job Description:

Facility Operations and Programs for JWRU and Newell Hall

+ Lead the strategic direction, coordination, and daily oversight of facility operations, maintenance, and union programming for the Reitz Union and Newell Hall

+ Supervise and evaluate staff across operations, custodial, maintenance, and program areas; establish clear priorities, performance standards, and development goals

+ Ensure effective and efficient custodial and maintenance services, including staffing, work order management, quality control, and regulatory compliance

+ Maintain a current and comprehensive facilities operations manual; develop and enforce policies and procedures in line with safety and operational standards

+ Oversee the inventory, procurement, and lifecycle management of building equipment, furnishings, and materials

+ Develop and maintain a master maintenance schedule, incorporating routine, preventive, and contracted work

+ Oversee coordination between operations functions such as housekeeping, maintenance, event services, production, AV support, and after-hours staffing

+ Provide leadership in planning, coordinating, and evaluating co-curricular union programming in partnership with university departments and academic units

+ Ensure compliance with OSHA, ADA, and university safety regulations

Administrative Leadership and Strategic Support

+ Advise the Senior Director on short- and long-term facility operations, maintenance, and programmatic priorities; stay current on building codes, emerging technologies, and best practices in facilities management

+ Lead the development and oversight of budgets for assigned areas, including cost tracking, financial forecasting, and billing systems for internal services such as utility chargebacks and special maintenance requests

+ Participate in strategic planning and resource allocation efforts; contribute to long-term planning to support evolving facility, programming, and staffing needs

+ Design and implement facility and service needs assessments; analyze data and stakeholder input to inform operational improvements and program development

+ Lead departmental sustainability initiatives, collaborating with unit managers, Student Government, student employees, and campus stakeholders to set and achieve sustainability goals in all areas of operations

+ Contributes to the division and university through active participation on committees and division-wide initiatives

+ Develop reports, handle special projects, tasks, and other duties as assigned

Capital Projects, Renovations, and Facility Enhancements

+ Oversee planning and execution of renovation and construction projects; review architectural plans, drawings, and specifications for compliance and quality

+ Serve as project liaison for external vendors, contractors, and campus stakeholders throughout planning and implementation phases

+ Monitor construction work to ensure adherence to university standards, building codes, and project timelines

+ Develop and manage project budgets in collaboration with university partners; ensure fiscal responsibility and alignment with departmental goals

+ Lead internal stakeholder engagement processes to gather feedback, assess space needs, and incorporate student and staff input into project planning

Emergency Preparedness, Safety, and Security Management

+ Develop and implement comprehensive safety procedures, including emergency response plans, evacuation protocols, and COOP (Continuity of Operations Plan)

+ Serve as primary liaison with UF Environmental Health and Safety, the University Police Department, and Fire Safety for safety-related matters

+ Lead the building’s emergency and crisis response team; plan and execute regular drills and training sessions for staff and building occupants

+ Coordinate the building’s emergency shelter operations, including staff training and procedural compliance

+ Maintain the building key control system, including policies for key issuance and return, and security protocols

+ Facilitate communication and engagement with building tenants, student organizations, and administrative units regarding safety and operational updates

Building Automation Systems (BAS)

+ Maintain a working knowledge of the Building Automation System (BAS); monitor performance, adjust settings for comfort and efficiency, and produce regular system reports

+ Ensure proper staff training in BAS and documentation for troubleshooting and system usage

+ Collaborate with UF Housing, Student Life IT, and other partners to ensure reliable, innovative, and user-centered technology and web platforms

+ Provide strategic direction for the department’s use of technology to support services, operations, and communication

Expected Salary:

$109,000 - $112,000; Commensurate with experience

Required Qualifications:

Master's degree in an appropriate area and six years of relevant experience; or a bachelor's degree in an appropriate area and eight years of relevant experience.

Preferred:

+ Experience in college union operations including but not limited to event services, building maintenance, housekeeping functions, and other relevant support services

+ Understanding of strategies, trends, and/or technologies related to building cleaning, maintenance, disposal of hazardous chemicals

+ Skilled in effectively utilizing computer technology and appropriate software applications for various operations functions including but not limited to building maintenance work orders, key control systems, and databases

+ Experience in building maintenance and upkeep

+ Knowledge of operations of building mechanical systems, including Building Automation Systems

+ Working knowledge of renovation and construction project management and building safety and security functions

+ Ability to assist in budget development and monitoring

+ Proficiency with computers and basic software applications

+ Communication skills (verbal and written)

+ Customer service skills

+ Interpersonal skills

+ Function effectively in a fast-paced environment with frequent interruptions

+ Handle multiple projects or tasks simultaneously

+ Understand, interpret, and apply rules, regulations, policies, and procedures

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter, resume, and professional references.

Criminal background check is required.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

Advertised: 18 Apr 2025 Eastern Daylight Time

Applications close: 16 May 2025 Eastern Daylight Time