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  • HR Shared Services Process & Operations Leader

    Momentive Performance Materials Inc. (Niskayuna, NY)



    Apply Now

    Job Title: HR Shared Services Process & Operations Leader

     

    Summary:As the HR Shared Services Process & Operations Leader, you will champion a culture of continuous improvement and operational efficiency. You will lead the development and execution of streamlined HR Shared Services operations, owning end-to-end process design and optimization through Lean methodologies. Partnering with regional HR teams and stakeholders, you will ensure consistent, compliant, and high-quality service delivery. This role encompasses the oversight of day-to-day operations, the resolution of escalated issues, and the strategic management of performance via defined metrics and SLAs.

    Responsibilities Include:

    Shared Services Process Leader

    + Partner with HR Regional Leaders to assess and document existing processes, streamlining them where possible, and identifying those ideal for a shared services model

    + Develop and implement process to conduct regular assessments of current HR processes to identify areas for strategic improvement

    + Coordinate with regional HR teams to ensure consistent application of HR processes

    + Leverage Lean principles to drive continuous process improvements for existing and new shared services processes

    + Partner with HR Leaders & HR Technology team to understand their needs and deliver tailored HR solutions that support business objectives.

    + Identify key metrics and analytics to monitor process performance

    HR Services Operations Leader

    + Lead the HR Shared Services operations across a tiered support model, ensuring high-quality HR support and services are delivered.

    + Lead day-to-day operations of HR Shared Services team, ensuring adherence to SOPs in compliance with HR’s policies and programs

    + In partnership with HR, identify and lead process transitions to Americas and China Shared Services team

    + Foster a culture of operational excellence and continuous improvement within the team.

    + Provide guidance and support for complex HR issues and escalations within the shared services scope.

    + Ensure accuracy and integrity of all data managed and maintained

    + Ensure compliance with all federal, state, and local employment laws and regulations.

    + Define and implement Shared Services metrics to monitor SLA’s and team deliverables

    Qualifications:

    The following are required for the role

    + 7+ years of progressive Human Resources experience, with a strong focus on business and process analysis.

    + Proven experience applying Six Sigma/Lean analytical techniques to drive process improvement.

    + Solid understanding of core global HR processes and practices.

    + Demonstrated ability to lead and influence change effectively, even without direct authority.

    + Bachelor's degree or equivalent.

    + Strong analytical and problem-solving skills with meticulous attention to detail.

    + Excellent interpersonal and communication skills.

     

    PHYSICAL DEMANDS / WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The primary physical demands of this position involve sedentary work. Employees are regularly required to sit, talk, and listen. Frequent use of hands and arms is necessary for tasks such as typing, handling objects, and reaching. Occasional light lifting and carrying may be required. Additionally, the role demands good hand-eye coordination, visual acuity, and fine motor skills for tasks like using a computer, operating equipment, and reading technical information.

     

    This position is primarily performed in an office setting. The work environment involves typical office conditions, including exposure to noise from office equipment and electronic devices. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    #LI-NK1

    #LI-HYBRID

    What We Offer:Base Pay Range: $90,000 - $132,000

     

    The actua l salary offered i s determined by factors including but not limited to education, experience, skill set s, and geography. Local geographic pay differentials may not be reflected in the above pay range and will be discussed with you by a member of the HR team when applicable . If you are interested in this position, we’d ask that you apply ! #BePartoftheSolution

     

    Additionally, this role is eligible for incentive or sales variable compensation payments. The amount of these incentives is based on the terms of the Company's incentive plans, the Company's financial performance, and/or individual employee job performance.

     

    At Momentive, compensation is one part of your overall package. We offer a fantastic variety of total rewards and development programs to support your unique needs for overall well-being and personal career aspirations.

     

    + Flexible , hybrid or remote work schedules may be available based on role.

    + Health, dental & vision insurance, including critical illness coverage and optional orthodontia coverage.

    + Paid parental leave for the birth of a child; adoption and surrogacy reimbursement.

    + Short term disability with 100 % base salary coverage.

    + Company funded counseling (EAP) and assistance finding care for children, parents, or pets.

    + 25 days of Paid Time Off (PTO) plus paid holidays. Additional time off with years of service.

    + 401k savings plan with 5% employer match plus additional contribution based on years of service.

    + Student debt pay-off program.

    + Professional development programs and courses.

    + Wellness programs and f inancial education.

    About Us:

    Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer’s products forward—products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.

     

    Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer . Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.

     

    To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law . An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations .

     

    Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.

     


    Apply Now



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    Momentive Performance Materials Inc. (Niskayuna, NY)
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