• Computer Systems Technician

    DEFTEC (Hurlburt Field, FL)


    Hurlburt Field, FL, USA | Salary | per year Range | Full Time

     

    Computer Systems Technician

     

    DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

    POSITION OVERVIEW

    We are actively seeking to identify personnel to join our team of talented professionals who possess the experience, vision, commitment, and integrity to successfully support us and the 492d Special Operations Wing.

     

    The 492d Special Operations Wing (492 SOW) provides advisory and assistance services for operations support, plans and programs, logistics, contingency operations, intelligence, security, training, and aircrew support. Due to continuous contingency operations, deployment commitments, training requirements, transition to a Power Projection Wing and move to Davis Monthan, AZ, the 492 SOW needs support to continue to meet Headquarters (HQ) Air Force Special Operations Command (AFSOC) taskings.

    JOB RESPONSIBILITIES:

    + Provide Wing leadership and Wing staff, at Hurlburt Field network/communication (COMM), support including, teleconferencing support, repair, troubleshooting, asset management, and account management.

    + Provide planning support to move COMMs from Hurlburt Field to DM and ensure connectivity at both locations.

    + Provide critical on-demand support to wing leadership, ensure Non-secure Internet Protocol Router and Secret Internet Protocol Router devices are current and up to date, and address system quarantines in the case of "spillage."

    + Manage the 492nd SharePoint online site. This includes creating and managing the site(s), configuring site settings, managing user access, and maintenance of the site, reporting security incidents and executing corrective security procedures.

    + Process requests for organizational box certifications, conduct in-processing procedures for new users to ensure access to all share drives, distros and organizational boxes.

    + Remove and replace telephone instruments, install and troubleshoot all issued mobile email access, and troubleshoot/service classified blackberry enterprise service devices.

    + Perform client-level Personal Wireless Communication Systems functions except for land mobile radios.

    + Provide programmatic computer administrations continuity to support the newly assigned units and mission sets being gained by the 492 SOW.

    + Develop new interagency support contacts and base organizational relationships in support of the 492 SOW's transition to Davis-Monthan Air Force Base.

    QUALIFICATIONS:

    Required Qualifications:

    + S ecret security clearance

    + Minimum of five (5) years of demonstrated experience troubleshooting, supporting and/or configuring all Microsoft products, VTC support and resolution of complex problems and administration of USAF NIPR-net systems

    + Network Security + and Security+ certification required at start of contract

    + Excellent verbal and written communication and organizational skills

    + Must be a U.S. Citizen

     

    DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement.

     

    DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

     

    AAP/EEO Statement

     

    DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type   based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding   , and medical conditions related to pregnancy, childbirth or breastfeeding),   gender, gender identity, and gender expression, religious creed,   disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.