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Employment Type:

Full time

Shift:

Day Shift

Description:

This position is for the Greater Hartford Advocacy Center near Mt. Sinai Rehab Hospital

Position Purpose

Triages patient inquiries and telephone calls. Schedules new patient consults in EPIC and performs all related tasks associated with new patient intake. Serves as coverage partner to other intake staff members and similar positions. Assists clinical and administrative staff as needed

What you will do

+ Interact with interested parties; i.e., physicians, patient, family members as needed to obtain appropriate information

+ Perform intake assessment of prospective patient

+ Initiate all new patient screening and intake

+ Schedule appointments and diagnostic procedures for patients

+ Organize patient charts being sure that required forms are available in the charts

+ Organize the daily patient appointment schedule according to established format and timeframe

+ File all patient correspondence and log information in the patient charts

Minimum Qualifications

+ Associate's Degree or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

+ Minimum three years’ experience in medical office setting

+ Must have ability to type 45 wpm

+ Bilingual (Spanish-speaking) highly desired

+ EPIC experience highly desired

Position Highlights and Benefits

+ Full time 40hrs M-F days

+ Excellent benefits - starting day 1!

+ This is a grant funded position, the Recruiter will be able to provide more details in the form of a Grant Funded Position Agreement

Ministry/Facility Information

The Greater Hartford Family Advocacy Center ( _GHFAC_ ) on the Mount Sinai Rehabilitation Hospital campus (659 Tower Ave) is a safe and family friendly place where professionals come together to provide trauma informed and evidence-based services to support children and families impacted by violence and abuse. Founded in 1995 with a grant from the Aetna Foundation, the GHFAC has over 25 years offering forensic interviews, family advocacy, mental health services for children and adults, as well as prevention education for caregivers, community members and other professionals interested in sexual abuse prevention and child safety.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran