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LabVantage Systems Application Manager

Requisition ID:

68262

Date:

Apr 13, 2025

Location:

Exton, Pennsylvania, US

Department:

Digtl & Transfrmtion

Description:

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary:

As part of the Digital and Transformation (D&T) team, the Lab Solutions Manager is a hands on system administrator primarily responsible for administrating, supporting and implementing the LabVantage (LIMS), Waters Nugenesis SDMS and the Lab Monitoring Systems(WebCtrl and Lighthouse) within West’s Analytical Labs. The Lab Solutions Manger will work closely with the D&T LIMS development staff, other D&T team members, QA, Metrology and Lab Operations to ensure these systems meet the needs defined by Global Analytical Services which include maintaining cGMP compliance.

Essential Duties and Responsibilities:

+ Administer, support and implement server based lab applications within the West’s Analytical Labs to ensure systems are operational

+ Participate in rotating “on-call” support to provide 24 hours/7 days/365 days per year application support. This includes coordinating support with the software vendors as needed.

+ Maintain systems in a compliant environment to control costs, reduce risks and improve productivity

+ Collaborate with Lab Operations and Metrology to ensure system needs within Analytical Services are communicated

+ Assist with the development and implementation of systems to support infrastructure at all site laboratories globally to support the roll out of major key initiatives for lab automation and compliance

+ Write, execute IQs, OQs, PQs, and validation protocols as necessary

+ Initiate and review documents such as laboratory investigations, work instructions, SOP’s, etc., as assigned

+ Ensure that new systems and software are properly integrated with existing processes and capabilities

+ Assist and participate in audits

+ Perform other tasks as assigned

Basic Qualifications:

+ Bachelor’s degree or equivalent experience in IT, Laboratory systems or a Scientific field

+ Minimum 10 years of industry experience

+ Minimum 5 years of Lab based systems

Preferred Knowledge, Skills and Abilities:

+ Working knowledge of LabVantage (LIMS) configuration, new feature deployment and Jasper Reporting Platform a must

+ Experience working in cGMP compliant Analytical Lab with knowledge of Part 11 compliance and validation a must.

+ Experience with Oracle, Microsoft SQL Server, JBoss Web Server and Microsoft Application Development Tools preferred

+ Working knowledge of LabVantage RCP Interface, ELN and SDMS modules a plus

+ Working knowledge of any or all of the following applications Waters Nugenesis SDMS , Waters Empower, an LMS such as WebCtl or LMS Pharma a plus

+ Working knowledge of various analytical instruments software various analytical instruments software desired

+ ITIL Foundations Certification, A+, COMP TIA, MCSD, MCDBA, Oracle OCA or OCP, a plus.

+ Ability to work with staff, peers, and others in a fast pasted, team oriented, cross functional, multi-cultural environment to accomplish established goals and objectives as well as identify and resolve problems.

+ Shows initiative and ability to work independently

+ Strong analytical, problem solving and decision making abilities

+ Excellent written and verbal communication skills required.

Travel Requirements:

+ Must be able to travel up to 10% of the time

Physical and Mental Requirements:

+ **Sedentary -** exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met

\#LI-DJ1

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.