• Scheduler Rehab Home Care MSHC

    Catholic Health (Buffalo, NY)


    Salary: 20.46-30.70 USD

     

    Facility: Administrative Regional Training Cntr

     

    Shift: Shift 1

     

    Status: Full Time FTE: 1.000000

     

    Bargaining Unit: ACE Associates

     

    Exempt from Overtime: Exempt: No

     

    Work Schedule: Days with Call Weekend and Holiday Rotation

    Hours:

    Erie county office 9:00am-5:00pm. Float schedule at Niagara branch - 7:00am-3:00pm Position is a full time float position between Erie office and Niagara office to cover scheduled time off/vacation. Majority of the time will be in Erie county office.

    Summary:

    The scheduler is responsible for maintaining continuity, and insuring clinical staff have the appropriate workload/schedule. The scheduler is responsible for receiving and scheduling new referrals and visits basing decisions on multiple factors including patient acuity, diagnosis and skills required. Audits and approves time and attendance on both the Scheduling and Time and Attendance Systems for the direct patient care teams. Assists Managers and Directors in biweekly scheduling, onboarding, and with day to day staff scheduling operations. Handles calls from patients assessing urgency for clinical intervention. This position greatly influences the customer experience.

    Responsibilities:

    EDUCATION

    + High School Diploma or GED

    + Associate Degree preferred

    EXPERIENCE

    + Three (3) years office experience

    + Previous experience in Payroll processing and staff scheduling preferred

    + Previous Kronos experience preferred

    + Previous scheduling experience preferred

    + Previous experience in the Health Care Field preferred

    KNOWLEDGE, SKILL AND ABILITY

    + Critical thinking skills required

    + Ability to work independently and make sound judgments in high stress situations

    + Organizational skills

    + Ability to problem solve

    + Excellent keyboard skills

    + Understands and maintains the confidentiality required of this position

    + Ability to multi-task and work in a fast paced environment

    + Ability to work with/handle difficult people and situations

    + Must be able to read, write and speak the English language

    + Ability to interpret data

    + Strong Interpersonal and Communication skills

    WORKING CONDITIONS

    + Normal heat, light space, and safe working environment; typical of most office jobs

    REQNUMBER: 35683