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MBR Bakery Manager
- LEES MARKETPLACE (Salt Lake City, UT)
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+ Helps with the production, development, preparation, and maintenance of Bakery items.
+ in accordance with recipes and consistent quality standards. Oversees daily bakery operations, including production schedules and workflow.
+ Manage inventory levels, ordering supplies as needed to prevent shortages.
+ Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned.
+ Hire, train, and supervise bakery staff, fostering a positive team environment.
+ Learn about, and educate customers about, Lee’s Marketplace bakery products and services.
+ Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.
+ Maintains, processes, and completes orders through digital and in person order processing.
+ Monitor sales and profitability, implementing strategies to increase revenue.
+ Manage budgets and control costs, including labor and ingredient expenses.
+ Other responsibilities as needed.
Guest Service:
+ Greet and assist guests in a friendly and courteous manner.
+ Provide knowledgeable answers to guest inquiries.
+ Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
+ Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
+ Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.
+ Be familiar with, and assist customers with use of, Lee’s Marketplace website.
Product Handling:
+ Stock shelves and maintain displays according to store standards.
+ Ensure product freshness by watching for quality in production, rotating stock and checking expiration dates.
+ Unloading deliveries and organizing stock rooms as needed. Checking all incoming items for quality and expiration dates.
+ Ensure that all perishable items are stored at the correct temperature and dry ingredients are stored in a cool, dry place to prevent spoilage.
+ Maintain an accurate inventory of baking supplies and ingredients. Use a first-in, first-out (FIFO) system to reduce waste and ensure older ingredients are used first.
+ Ensure that all recipes are followed accurately to maintain product consistency and quality.
+ Ensure that baked goods are packaged appropriately to maintain freshness and comply with food safety regulations. This includes using proper containers or wrapping materials to prevent contamination.
+ Ensure that items are correctly labeled with pricing, ingredients, allergen information, and expiration dates.
+ Oversee the display of baked goods in the store, ensuring products are neatly arranged and rotated regularly for maximum freshness and appeal.
+ Minimize product waste by tracking production quantities against sales. Adjust production amounts based on demand to avoid excess unsold goods.
+ Ensure that any waste, such as stale bread or dough scraps, is disposed of properly or recycled according to store policies.
Cleanliness and Safety:
+ Maintain a clean and organized work area.
+ Follow all safety and sanitation procedures.
+ Ensure that all products, particularly those containing dairy or cream, are stored at the proper temperatures to prevent spoilage.
+ Oversee hygiene practices for all bakery staff, including regular hand washing, use of gloves, and proper sanitation of equipment.
+ Ensure that products containing common allergens (e.g., nuts, dairy, gluten) are handled and labeled appropriately to avoid cross-contamination.
+ Report any safety hazards or equipment issues to Store Director.
+ Responsible for accident reporting for team members as well as guest accidents in a timely manner.
+ Adhere to all food safety and sanitation regulations.
+ Contributes towards the cleaning responsibilities in the department.
Cash Handling (if applicable):
+ Operate cash registers and handle transactions accurately.
+ Follow store policies on returns, exchanges, and refunds.
+ Ensure the security of cash and other financial transactions.
Team Collaboration:
+ Work cooperatively with team members to achieve store goals.
+ Encourage all team members to reach the highest level of teamwork and guest service at all times. Communicate and support the Lee’s MarketPlace Mission statement and Core Values
+ Participate in team meetings and training sessions.
+ Assist other departments as needed.
+ Work in a fast-paced, sometimes crowded, production environment with tact and patience.
+ Work with team to ensure products are sold well before their expiration date.
+ Attends departmental, store, and company meetings as required; contributes to profits and revenues and meets productivity standards.
+ Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.
+ Maintain good order and productivity through appropriate coaching and proper documentation of these procedures. Maintain consistency with coaching procedures among team members.
+ Ensure that Team Member evaluations are done in a timely manner, and follow company policies and procedures for raises and promotions. Conduct performance evaluations and provide feedback to encourage professional growth.
+ Be a professional example for all team members to follow.
+ High school diploma or equivalent (Required).
+ Previous experience in retail or guest service (Preferred).
+ Previous food service experience (Required).
+ Previous leadership experience (Required).
Skills and Abilities:
+ Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
+ Strong leadership abilities, with experience in training and developing staff.
+ Proven ability to motivate and inspire a team to achieve goals.
+ Strong analytical and decision-making skills to address operational challenges.
+ Ability to implement solutions quickly and effectively.
+ Strong organizational and multitasking abilities to manage various store operations simultaneously.
+ Ability to learn new technology quickly.
+ Ability to work in a fast-paced environment.
+ Ability to handle customer inquiries and complaints effectively.
+ Strong math skills.
+ Ability to read and follow instructions.
+ Good verbal communication skills.
+ Age Requirement: 21yrs+ Food Handlers Required
Physical Requirements:
+ Ability to stand, walk, twist, sit, and bend for extended periods.
+ Ability to lift and carry items weighing up to 50 pounds.
+ Manual dexterity for handling small objects and operating equipment.
+ Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
+ Occasionally stoop, crouch, kneel, or crawl.
+ Prolonged periods standing and walking.
+ Must be able to access and navigate all areas of the store.
+ Must be able to lift up to 50 pounds at times.
+ Lifting may include floor to shoulder and overhead lifting repeatedly.
+ Occasional use and climbing of step stools or ladders are required.
Tools and Machinery:
+ Commercial Mixers
+ Pallet jack
+ Wheeler
+ Trash compactor
+ Oven
+ Fryers
+ Slicers/knives
+ Wrapping machine
+ Scales
+ Sheeters
+ Trays, pans, racks,
+ Tempering tools
+ Temperature-controlled rooms
+ Computers
+ Phones
+ Any other items seen fit for role
Position Summary:
Are you looking for a great leadership opportunity in a fresh-scratch bakery? Lees Marketplace is looking for a positive, self-motivated, team-orientated leader to become their newest Bakery Manager. As The Bakery Manager, you will be responsible for the overall operation of the Bakery Department. This will include the implementation of all company policies, budgets, and operating procedures within your sphere of authority. You will learn how to create all of our famous baked goods, from our artisan bread, cakes, tortillas, and cookies to our world-famous donuts. Our Bakery Manager plays a major part not only in the success of our company but in the success of the team members they work beside on a daily basis. If you are ready to join a fast-growing company that prides itself on quality in product and service, apply to join our team today!
Primary Position Duties:
+ Develop maximum customer relations through a friendly and courteous behavior.
+ Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
+ Provides a safe, clean and positive environment; and consistently builds and supports a culture that is based on relationships and continuous improvement.
+ Has knowledge of and complies with all company policies, procedures, programs and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.
+ Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
+ Attends departmental, store and company meetings as required; contributes to profits and revenues and meets productivity standards.
+ Plan, organize, direct and control the activities of the Bakery Department.
+ Know and have the ability to cost out all material to determine proper retails.
+ Know and have the ability to do a master production sheet.
+ Aid in the development and growth of all department personnel by insuring regular implementation of company training, evaluation, and counseling procedures.
+ Possess sufficient knowledge and ability to teach others all fundamentals of bakery production. This will include mixing, scaling, proofing, baking, frying and finishing.
+ Plan aggressive merchandising programs for increased sales. Assist management with cross merchandising ideas with other departments.
+ Maintain effective control of department labor and inventory in line with established budgets and guidelines.
+ Responsible for gross profit, merchandising, preparing and displaying product within the set standards and guidelines.
+ Maintain an awareness of competitive activity within the store marketing areas at all times as it relates to the Bakery Department.
+ Perform team member evaluations in an effective manner and on a timely basis.
+ With the Store Director, develop and coordinate team member work schedules within the department to insure maximum customer service, productivity and efficiency.
+ Instruct and/or assist in the receiving, storing, pricing and merchandising of all bakery products.
Position Requirements:
+ Experience: 2+ years Scratch Baking Experience preferred, Career minded individual with management experience.
+ Minimum Age: 18 Years of age.
+ Lifting Requirements: Ability to lift 80+ pounds
+ Equipment: Oven, fryer, slicer, wrapping machine, bread molding machine, cake cutting band saw, batter mixer, scales, etc.
+ Physical Abilities: Regularly required to walk, stand, sit, twist, and bend; repetitive use of hands and arms to push, pull, carry, lift, reach, grip and balance; occasionally stoop, crouch, kneel or crawl. Lifting may include floor to shoulder and overhead lifting. Occasional use and climbing of step stools or ladders required.
+ Communication: Ability to write, speak, hear and understand the spoken word in order to respond promptly to pages, requests, team members and guests. Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
Education or Skills:
High School diploma or GED; or related job experience and/or training are required.
Benefits:
-Excellent medical, dental, vision, 401K and life insurance available to full time team members
-10% discount, restrictions apply
-Ace Hardware Discount at Lees Ace Hardware locations
-Paid Time Off to those who qualify
-Paid time and a quarter on Sundays
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