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Job Description

We are seeking a skilled MES Support/IT Analyst to join our team. The successful candidate will be responsible for supporting the Tulip MES platform, designing/developing Tulip applications, and providing general IT troubleshooting for the PCs running the MES Tulip software. This role requires a strong understanding of discrete manufacturing processes and the ability to ensure product genealogy and traceability. The position is onsite with a start time from 5 AM to 2 PM, Monday to Friday with Saturday shifts required at critical times. Second shift is also available starting at 1PM to 9PM.

Key Responsibilities:

MES Platform Support: Provide technical support and maintenance for the Tulip MES platform, ensuring optimal performance and reliability.

IT Troubleshooting: Perform general IT troubleshooting on the PCs running the MES Tulip software, including hardware and software issues.

API Support / Development: Support the underlying APIs that keep the business data running.

Data Communication: Utilize Kepware to facilitate seamless data communication between various manufacturing systems.

Manufacturing Processes: Understand and support discrete manufacturing processes, ensuring efficient and effective production workflows.

Genealogy and Traceability: Ensure comprehensive product genealogy and traceability, maintaining accurate records and documentation for all manufacturing activities.

Problem Solving: Diagnose and resolve technical issues related to MES and IT systems, providing timely and effective solutions.

Collaboration: Work closely with cross-functional teams, including production, quality, and IT, to support manufacturing operations and continuous improvement initiatives.

Compliance: Ensure all activities comply with industry standards and regulatory requirements, particularly those related to defense manufacturing.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Education: Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field.

Experience: Minimum of 3 years of experience in MES support and IT troubleshooting, preferably in a discrete manufacturing environment.

Technical Skills: Proficiency with Tulip MES platform or other high-profile MES solutions, Kepware, and general IT troubleshooting. Knowledge of SQL Server required. Knowledge of REST APIs and web services is also required.

Knowledge: Strong understanding of discrete manufacturing processes, product genealogy, and traceability.

Problem-Solving: Excellent analytical and troubleshooting skills.

Communication: Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.

Attention to Detail: High level of accuracy and attention to detail in all work activities. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].