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Job Description:

The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned.

Education Qualifications:

Key Responsibilities:

+ Supports and assists providers and clinical staff with administrative and select patient care tasks

+ Supports patient scheduling and work queue needs as assigned

+ Follows up on no-shows and works with providers to review and approve add-ons

+ Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals

+ Chaperones exams as needed

+ Administers questionnaires and documents in electronic medical record

+ May perform limited patient care tasks based on training

+ Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Preferred Qualifications:

+ Customer service skills

+ Ability to follow direction and perform tasks within scope of role

+ Experience in healthcare or patient care experience

+ Experience using electronic medical record

+ Medical terminology

Licensure/Certification Qualifications:

Certification/Licensure Required:

+ Basic Life Support (BLS) within 30 days of hire (Not required for 45150 - Rehab Administration)

Employee Benefits at Essentia Health*: Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.*Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information.

**Job Location:** Building F - Duluth Clinic - 3rd Street

**Shift Rotation:** Day/Eve Rotation (United States of America)

**Shift Start/End:** 0845/1945

**Hours Per Pay Period:** 48

**Compensation Range:** $16.33 - $24.32 / hour

**Union:** DC USWA Main & Neighborhoods (DCUMN)

**FTE:** 0.6

**Weekends:** 0745-1745

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.