• Business Development Center Administrator

    Lithia & Driveway (Collierville, TN)


    Dealership:L0816 Sunrise Chevrolet Buick GMC at Collierville

     

    Do You Work in Retail or Hospitality and Enjoy Helping People?

     

    Sunrise Chevrolet Buick GMC at Collierville has Immediate Openings for Call Center Customer Service Representatives

     

    Join a Growing Fortune 500 Company and Make a Wise Career Choice

     

    Sunrise Chevrolet Buick GMC at Collierville, a member of the Lithia & Driveway family of dealerships, is seeking a self-motivated, friendly professional who enjoys talking with people via telephone and working with prospective, as well as current customers, to help them find a new or used vehicle.

     

    The Business Development Department at Sunrise Chevrolet Buick GMC at Collierville is a fun and positive team that supports the dealership’s sales efforts. If you strive to achieve goals, enjoy helping people and want to work for the largest dealership group in the U.S., we would like to meet you!

    What you will be doing:

    + Handle all inquiries with a focus on 100% guest satisfaction.

    + Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the customer.

    + Project a friendly and helpful demeanor while answering questions and inquiries from guests and provide general or related vehicle sales information.

    + Maintain and communicate exceptional product and inventory knowledge to our guests.

    + Gather and track all guest data as directed; accurately enter into dealership CRM database (We use VinSolutions.).

    + Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealership and manufacture objectives.

    + Work with other Sales BDC Admins in a team-based environment.

    + Facilitate timely follow up on all leads as directed by management and/or procedures.

    We offer best in class industry benefits:

    + Competitive pay

    + Medical, Dental and Vision Plans

    + Paid Holidays & PTO

    + Short and Long-Term Disability

    + Paid Life Insurance

    + 401(k) Retirement Plan

    + Employee Stock Purchase Plan

    + Lithia Learning Center

    + Vehicle Purchase Discounts

    + Wellness Programs

     

    High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.