"Alerted.org

Dispatcher - Logistics WB

Job Details

Job Location

Corporate Office - Weedsport, NY

Position Type

Full Time

Education Level

2 Year Degree

Salary Range

$48000.00 - $55000.00 Salary

Travel Percentage

None

Job Shift

Day

Job Category

Transportation

Description

Job Purpose

The dispatcher is responsible for the weekly optimization of all assigned trucks regarding:

+ Coordinate freight using the load progression workflow to direct drivers to the appropriate locations according to customer needs.

+ Using excellent communication and problem-solving skills when engaging with drivers or customers to resolve shipping requirements or concerns.

+ Communicating regularly with the terminal manager to ensure terminal flow and profitability.

Duties and Responsibilities

Shift: Monday - Friday, 8:00am - 5:00pm , with on call rotation

+ Understand the load life cycle and use the Load Progression Workflow/tools to manage the assigned terminal drivers and units.

+ Able to plan future loads for drivers/equipment while maintaining weekly sales targets for the assigned terminal.

+ Broker excess freight to carriers and sister terminals.

+ Demonstrates initiative & creativity to meet metrics and goals.

+ Communicate with the terminal manager:

+ Dispatch plans/options.

+ Issues with problem drivers/lanes.

+ Load declined by driver.

+ Service failures.

+ Driver issues/frustrations.

+ Trends in Customer Orders.

+ Customer concerns or complaints.

+ Broker/Carrier/Sister-Terminal concerns or opportunities.

+ Communicate with drivers:

+ Dispatch plans or changes.

+ Breakdown status updates.

+ Communicate with customers:

+ Day-to-day freight coverage.

+ General load scheduling and availability.

+ Proficient at data entry such as :

+ Planning Daily/Weekly Dispatch.

+ Reviewing/communicating changes to plan as required .

+ Clear International Shipments with CBSA and U.S. Customs.

+ Create and manage state DOT permits. Example: Overweight Permits.

+ Administrative functions related to orders.

+ Manage a fter - hours calls & problem solving 24/7 a ccess (required) .

+ Meet new drivers assigned to the terminal.

+ Attend terminal specific events.

+ Always maintain a professional interface – always representing Page.

+ Knowledgeable and supports Safety, ELD, HOS & CSA communications with Drivers.

+ Works well with minimal supervision.

+ Regular Attendance & Punctuality .

+ Complete required Safety and Job Training.

Benefits:

+ Meritain Aetna (2 plan options)

+ Company sponsored HRA (Health Reimbursement Card)

+ Excellus Dental

+ Excellus Vision

+ Group Sponsored Life/ADD – 1x annual salary.

+ Pet Insurance (2 plan options)

+ Voluntary Supplemental plans offered through Colonial to include.

+ (Accident, Disability, Cancer, Life/ADD, Medical Bridge, Teladoc)

+ Company sponsored EAP (Employee Assistance program)

+ 401K to include company match (Auto enrolled the 1stof the month following 90 days of employment)

+ Monthly Profit Share

+ PTO (Paid time off)

+ Paid Holidays

Qualifications

Qualifications

+ Associate degree (preferred).

+ 2 years of dispatch work experience in the commercial transportation industry.

+ Strong computer skills.

+ Strong listening skills.

+ Solid judgment and decision-making ability.

+ Ability to manage time and multitask.

+ Must have critical thinking skills.

+ Service and detailed-oriented personality.

+ Strong ability to communicate and work in a team.

+ Must pass a post-offer, pre-employment drug test and agree to agencies drug free workplace policies.

+ Transportation software experience a plus.

+ Quick Learner

+ Able to function in a fast-paced environment.

Safety in the Workplace

Employees should take reasonable care of their health and safety no matter where they are or what they are doing. This is especially true in the workplace, where your actions can affect both your own safety and that of others. Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.

Physical Requirements

+ Required to stand, walk, use hands/fingers, handle/feel, and reach with hands and arms.

+ Must be able to read, write, talk, and hear.

+ Must be able to lift/move up to 40lbs.

+ Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus.

Direct Reports

+ Company Drivers.

Travel

+ Travel may be required.

Metrics

+ Driver retention.

+ Profitability.

+ Weekly gross settlement targets per truck.

SOPs/Quarterly Reporting to Supervisor

+ TBD

EEO Statement

+ It is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.

+ This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.