• UX Research Operations Manager

    Robert Half The Creative Group (Menlo Park, CA)


    Description

    Our FinTech client is looking for a UX Research Operations Manager to join their team 40hr/wk through end of the year, the role is remote, ideally someone in the SF Bay Area or NY.

    Responsibilities:

    + Managing the maintenance and disposal of customer PII and study artifacts (where data is stored and how it’s protected) and serving as the team expert on data privacy regulations.

    + Unlocking new methodologies and/or expanding research capabilities in additional countries.

    + Coordinating internal security approvals for new vendors and tools for the team.

    + Standardizing compliant and transparent consent forms while streamlining related processes.

    + Leading ongoing regulatory compliance reporting.

    + Maintaining a research archive of past reports.

    Requirements

    + 3+ years of experience working with researchers in an operational capacity.

    + Proven ability to work independently and deliver results in a highly organized manner.

    + Strong communication skills to interact with researchers, internal stakeholders, and study participants.

    + A passion for the mission of improving access and accessibility in financial systems.

    + A dedication to professionalism and attention to detail in your work.

     

    Innovation starts with people.®

     

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