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Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!

PURPOSE OF THE JOB

The purpose of the Business Analyst III (BA III) is to support business and IT teams in implementing scalable, technically sound technology solutions that align with ICW’s strategic goals. The BA III plays a dual role—combining strong analytical and domain expertise with hands-on technical capability to drive the design, documentation, and delivery of technology solutions.

This role requires fluency in modern systems analysis practices, data analysis, and collaboration with developers and Quality Assurance (QA) teams to define and validate technical requirements. The BA III works within cross-functional PODs to ensure the architectural integrity and business alignment of technology solutions, particularly those that involve API development, data modeling, and insurance systems integration.

The BA III demonstrates ownership, accountability, and continuous improvement in the way they elicit, manage, and deliver technical requirements, and is expected to either possess or rapidly build insurance industry fluency to effectively contextualize business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Partner with business leaders to align IT initiatives with business strategy.

+ Partners with business and engineering stakeholders to elicit, analyze, and translate business needs into well-defined technical and integration requirements.

+ Participates in Agile ceremonies as part of a SAFe Agile Release Train, including PI Planning, sprint planning, and backlog grooming.

+ Supports QA and DevOps teams by contributing to test plans, helping define validation criteria, and ensuring requirements traceability.

+ Develops user stories, process flows, system diagrams, and documentation to guide developers and ensure long-term maintainability of delivered features.

+ Conducts or supports user acceptance testing, including test case development and coordination with business users.

+ Identifies process inefficiencies and proposes system or workflow improvements that drive operational efficiency and system reusability.

+ Builds or enhances understanding of insurance products, workflows, and regulations (e.g., claims, underwriting, policy administration) to support solution design.

_Program specific job duties as applicable._

+ Creates and maintains API specifications, payload definitions, endpoint documentation, and data mappings using tools such as Swagger, Postman, or Confluence.

+ Writes and executes SQL queries to validate data mappings, support integration testing, and troubleshooting complex issues across systems.

+ Collaborates with engineers to review API behavior, perform logic inspections, and ensure solution alignment with ICW’s architecture runway and standards.

SUPERVISORY RESPONISBILITIES

This role does not have supervisory responsibilities.

EDUCATION AND SKILLS

+ Bachelor's degree reqiured in Computer Science, Information Systems, Engineering or related technical discipline.

+ Minimum 5 years of combined experience in systems analysis, business analysis, or solution delivery roles with a strong technical orientation required.

+ Prior experience in Agile/Scrum or SAFe Agile environments is preferred.

_Program Specific Requirements as applicable:_

+ Demonstrated experience working with REST APIs, data integration projects, and structured requirements documentation.

+ Proficiency with SQL and data tools is required.

CERTIFICATES, LICENSES, REGISTRATIONS

Certifications such as CBAP, ITIL, CSM, CSPO, or relevant technical certifications (e.g., SQL, AWS, API) are preferred.

KNOWLEDGE AND SKILLS

+ Ability to translate complex business concepts into precise technical specifications and solution documentation.

+ Familiarity with object-oriented design concepts, data modeling techniques, and software development practices.

+ Strong communication and facilitation skills, with the ability to collaborate across engineering, QA, product, and business teams.

+ Knowledge of insurance systems and concepts preferred, with willingness to grow into subject matter expertise.

+ Comfortable with documentation tools (e.g., Jira, Confluence, Lucidchart) and capable of producing high-quality specs, diagrams, and process documentation.

+ Ability to manage multiple priorities in a dynamic Agile delivery model, maintaining both speed and quality.

_Program Specific Requirements as applicable:_

+ Strong understanding of API design principles, request/response modeling, and integration standards.

+ Proficient in writing and validating SQL queries, data profiling, and supporting system integration logic.

+ Must collaborate with business teams and leaders to identify data and reporting needs.

+ Utilize SQL to extract and analyze large amounts of data including testing and validation of data sets, balancing, etc.

+ Perform data profiling and data-in-context analysis to support data warehousing projects, data conversion, and data quality issues

+ Perform database structure research and create data mapping documents in order to understand relevant data elements along with their definitions and use

+ Partner with data governance and data architecture teams to maintain metadata and lineage in data governance app

+ Prior experience with AWS cloud data architectures, data warehousing, BI tools and Insurance domain preferred.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will sit, stand, walk, and bend during working hours. Requires manual and finger dexterity and eye-hand coordination. May be required to lift light objects. Requires normal or corrected vision and hearing corrected to a normal range.

WORK ENVIRONMENT

This position operates in an office environment and requires the frequent use of computer, telephone, copier and other standard office equipment.

_We are currently not offering employment sponsorship for this opportunity._

\#LI-TP1 #LI-HYBRID

The current range for this position is

$95,378.98 - $160,850.17

This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?

* Challenging work and the ability to make a difference

* You will have a voice and feel a sense of belonging

* We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match

* Bonus potential for all positions

* Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)

* 11 paid holidays throughout the calendar year

* Want to continue learning? We’ll support you 100%

_ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law._

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At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today.

Job Category:** **IT

Job Type:** **Full time

Req ID:** **JR100622