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Administrative Coordinator 3-4

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Administrative Coordinator 3-4

Salary

$2,387.00 - $4,089.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

PCF-AC3-208338-SC

Department

Patients' Compensation Fund Oversight Board

Division

Patient's Compensation Fund

Opening Date

04/29/2025

Closing Date

5/8/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

Supplemental Information

ABOUT THE PATIENT'S COMPENSATION FUND

The Patient's Compensation Fund (PCF) was created in 1975 to provide an affordable and guaranteed medical malpractice coverage system for the private healthcare providers in the state. The Patient's Compensation Fund is an off-State budget entity of the State, which is 100 percent self-funded, and governed by the PCF Oversight Board. The Patient's Compensation Fund provides protection for the healthcare system, keeping costs down, and providing a guaranteed pool of funds to pay those citizens injured from medical malpractice of private care providers.

We are a small agency invested to retain a skilled, productive, engaged, diverse team that we support through training and development, building connections, and supporting a harmonious work life while delivering quality services to the citizens of Louisiana.

ABOUT THIS POSITION

Incumbent of this position will serve as the agency receptionist and document imaging and quality control coordinator in the Records Unit. As the first point of contact visitors will encounter, incumbents are to maintain professional verbal and written communication, customer service, and exhibit interpersonal skills. Incumbent will be accountable to share duties between two separate workstations (front desk and imaging station), ambulating from one work area to the other on a rotating schedule.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.

Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.

Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

NOTE REGARDING THE ADVERSTISED PAY:

This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 3 or Administrative Coordinator 4 level which will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

The actual starting salary depends on the education and experience of the selected applicant.

Please click on the below links to learn more about each job level:

Administrative Coordinator 3:

https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060

Administrative Coordinator 4:

https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168070

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Please identifyALLwork experience with each employer on your job application! Please submit a complete job history. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *

For further information about this vacancy contact:

Sonja Conerly

Patient's Compensation Fund/ Human Resources

PO Box 3718

Baton Rouge, LA 70821

225-342-5200

All prospective new hires will be subject to employment eligibility verification via the federal government’s E-verify system.

As an Equal Opportunity Employer, PCF is committed to a diverse and inclusive workplace prohibiting discrimination on the basis of any non-merit factor.

PCF is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Concepts

Function of Work:

To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.

Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties.

Level of Work:

Advanced.

Supervision Received:

General from higher-level clerical and/or supervisory personnel.

Supervision Exercised:

May supervise 1-2 lower-level personnel.

Location of Work:

May be used by all state agencies.

Job Distinctions:

Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties.

Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.

Examples of Work

• Performs responsible, initial departmental-program duties in accordance with rules, regulations, and policies. May involve communication with other departments, customers, etc.

• Processes routine paperwork and/or enters data into a department log or database in the servicing of a customer.

• Examines Claims check requisition entries for accuracy, independently checking for Claim number, injured party, and check amount.

• Independently conducts advanced searches to locate files in Laserfiche.

• Performs pragmatic task of indexing Claims incoming mail and Corvel invoices by use of a specialized program specific to the PCF.

• Independently researches adjuster assignments by searching in Prism database.

• Disseminates claims mail by adjuster and distributes mail to Claims Managers unaided.

• Prepares documents for imaging, operates electronic scanning equipment, and converts scanned material to digital format.

• Responsible for scanning documents in a manner that content, context, and structure of the records are preserved. Ensures all documents are indexed with correct metadata.

• Examines incoming mail for sensitive Claims and Corvel documents that include expedited processing.

• Serves as clerical assistant to a manager, which could include keeping appointment schedule, preparing travel, issuing directives to others on their behalf, and relieving the manager of administrative matters in addition to other clerical duties as noted above.

• Performs related duties as assigned.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command. 1= I have no experience and/or am uncomfortable accepting direction 2= I have limited experience or require assistance to accept direction 3= I can accept direction 4= I can accept directions and help others improve their ability to accept direction

02

Explain your rating by providing specific and relevant examples in the box below.

03

Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas. 1= I have no experience and/or am uncomfortable communicating effectively 2= I have limited experience or require assistance to communicate effectively 3= I can communicate effectively 4= I can communicate effectively and help others improve their communication

04

Explain your rating by providing specific and relevant examples in the box below.

05

Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions. 1= I have no experience and/or am uncomfortable demonstrating accountability 2= I have limited experience or require assistance to demonstrate accountability 3= I can demonstrate accountability 4= I can demonstrate accountability and help others improve their ability to demonstrate accountability

06

Explain your rating by providing specific and relevant examples in the box below.

07

Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization. 1= I have no experience and/or am uncomfortable displaying professionalism 2= I have limited experience or require assistance to display professionalism 3= I can display professionalism 4= I can display professionalism and help others improve their ability to display professionalism

08

Explain your rating by providing specific and relevant examples in the box below.

09

Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity. 1= I have no experience and/or am uncomfortable managing time. 2= I have limited experience or require assistance to manage time 3= I can manage time 4= I can manage time and help others improve their ability to manage time

10

Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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