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Senior Management Analyst – Workforce Development

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Senior Management Analyst – Workforce Development

Salary

$133,806.40 - $171,350.40 Annually

Location

CA, CA

Job Type

Full-Time

Job Number

01890-E

Division

Human Resources

Unit

Talent Acquisition & Career Pathways

Opening Date

04/28/2025

Closing Date

5/13/2025 11:59 PM Pacific

+ Description

+ Benefits

+ Questions

Description

Overview:

Are you passionate about inspiring growth, empowering people, and building meaningful programs that make a difference? We’re looking for a dynamicSenior Management Analystto join our Workforce Development Team — a collaborative, innovative group that drives impactful initiatives across the organization.

As one of four dedicated full-time team members, you’ll play a key role in shaping our culture of continuous learning, engagement, and professional excellence. From designing adult learning content and enhancing leadership development programs to sparking employee recognition events and driving performance growth, you’ll help us create experiences that empower our people to thrive.

If you’re energized by meaningful work, excited about strategic initiatives, and ready to elevate the employee experience — we’d love for you to be part of our journey.

This Senior Management Analyst position for the workforce Development Program is a highly independent, technical training and development professional. The selected candidate is expected to exercise sound analytical judgment, inform critical decision-making, and provide high-quality training services to Valley Water employees at all levels-from new hires to executive leadership.

The ideal candidate will possess a deep understanding of instructional design principles, including the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) model or similar models and be familiar with tools commonly used by workforce development teams, such as Learning Management systems (LMs) and Performance Management platforms. The position also provides backup support to the team's Help Desk by responding to employee questions and conducting research to deliver accurate, timely assistance. The incumbent must be comfortable developing documents, manuals, and guides and have a strong grasp of technical writing best practices. This role requires a high degree of initiative, organization, collaboration, problem solving, and technical savvy to successfully support the delivery of Valley Water's learning and workforce development strategy.

Our Commitment:

We are committed to building and sustaining an inclusive and equitable working environment for all. We believe every member of our team enriches our diversity, contributes to inclusion, and strengthens belonging by broadening our perspective and collective understanding of the world around us to accomplish our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:

Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Key Responsibilities include, but are not limited to:

+ Design, coordinate, and deliver engaging technical training and professional development programs tailored to diverse audiences—from field staff to executives. You'll collaborate with subject matter experts to transform complex technical material into digestible, practical learning experiences.

+ Develop dynamic eLearning and multimedia content using industry-standard tools like Adobe Captivate, Articulate 360, Vyond, and the Adobe Creative Suite. Apply instructional design best practices to produce interactive, accessible training content.

+ Maintain and enhance a comprehensive library of eLearning modules, instructional videos, and training aids to support ongoing organizational learning.

+ Conduct high-level analysis across a variety of Human Resources areas to identify workforce development needs and recommend enhancements to programs such as internal training academies, tuition reimbursement, and learning catalogs.

+ Support budget planning processes, contribute to data-informed strategy development, and provide routine reporting and analysis for continuous improvement.

+ Lead and manage multiple training initiatives using strong project management techniques—ensuring timely delivery, stakeholder alignment, and thorough post-implementation evaluation.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

+ Five (5) years of experience performing administrative, operational, management, or financial analysis of complex issues related to the field of assignment.

+ Proven experience in designing and delivering training programs, from curriculum development to post-training evaluations.

+ Hands-on experience with automated Talent Management Systems such as Saba or Halogen.

Ideal Skills and Abilities:

+ Expertise in designing and delivering training programs, academies, and courses across multiple platforms and formats.

+ Leadership and oversight of performance management systems with technical proficiency in related software.

+ Analytical strength to assess organizational development needs and recommend strategic improvements.

+ Clear and persuasive written and verbal communication skills—essential for reports, memos, and presentations.

+ Ability to provide one-on-one coaching to managers and senior leaders as needed.

+ Independence, sound judgment, and the ability to manage several training initiatives with minimal supervision.

+ Strong collaboration skills and willingness to cross-train and engage with stakeholders across departments.

+ Project management capabilities to execute training programs and initiatives from start to finish.

Ideal Knowledge:

+ Deep understanding of adult learning principles and evidence-based training strategies.

+ Familiarity with performance management systems, HR policies, and compliance-related training standards (e.g., safety,)

+ Technical proficiency in creating multimedia training content and using learning platforms.

+ Knowledge of documentation, recordkeeping, and instructional writing best practices.

+ Comfort with learning new systems and tools quickly (e.g., Saba, Halogen)

Ideal Training and Education:

Equivalent to a bachelor’s degree from an accredited college or university with major course work in public administration, political science, business administration, organizational development, human resources, or a related field.

Substitution

Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.

Required License or Certificate

To review the Classification Specification, please clickhere (https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/Senior%20Management%20Analyst%20-%2011-2024.pdf)

Talent Acquisition & Career Pathways Unit (Position Code 496)

Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite. Upon completion of the acclimation period to be assessed at 6 months.

Selection Process

(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.

(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.

NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.

Consideration may be given to existing applicant pools within the same classification.

Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.

Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.

Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.

The Santa Clara Valley Water District, now known as Valley Water, offers a comprehensive benefit package including, vacation, holidays, and sick leave as well as medical, dental, vision, EAP, life and disability insurance. In addition, Valley Water participates in the California Public Employees' Retirement System (PERS). To view a summary of benefits, clickhere (https://www.valleywater.org/benefits)

01

I acknowledge that I have entered my Work Experience and Education on the employment application, and I am aware these are required fields. If they are not completed, the application is considered incomplete, and I will be disqualified as an applicant for the position.

+ Yes

+ No

02

Please answer the supplemental questions thoroughly, clearly, and concisely as the responses provided (along with the application) will be carefully reviewed to determine which candidates will move forward in the recruitment process. I have read this information and am aware of the importance of responses to the supplemental questions.

+ Yes

+ No

03

Do you possess the equivalent to a bachelor’s degree from an accredited college or university with major course work in public administration, political science, business administration or a related field (such as Instructional Design, Graphic/Video Design or Web Development) as it relates to this position?

+ Yes

+ No

04

If you do not have a bachelor's degree, please indicate if you have 11 years or more of relevant applicable experience related to this position.

+ Yes

+ No

+ N/A I have obtained my Bachelors

05

Please indicate the number of years of experience you have in training and development, including serving as a subject matter expert (SME), designing or delivering instructional content, conducting needs assessments, or analyzing complex issues related to learning and performance improvement within your area of expertise.

+ 0-5 years

+ 5+ years or more

06

Please select all the training types you have experience with.

+ eLearning Modules – Self-paced digital courses (SCORM/xAPI compliant)

+ Microlearning – Short, focused learning nuggets

+ Mobile Learning (mLearning) – Learning through smartphones/tablets

+ Virtual Instructor-Led Training (vILT) – Live online sessions via Zoom, Teams, etc.

+ Learning Management System (LMS) Training – Platforms like Moodle, TalentLMS, Cornerstone

+ Gamified Learning – Game elements to increase engagement

+ Interactive Simulations – Realistic practice environments (e.g., sales, safety, tech)

+ Augmented/Virtual Reality (AR/VR) Training – Immersive skill-building experiences

+ Video-Based Training – Pre-recorded tutorials or explainer videos

+ Webinars & Online Workshops – Synchronous learning sessions

+ Classroom Training – Traditional face-to-face instructor-led sessions

+ Blended Learning – Mix of in-person and online content

+ On-the-Job Training (OJT) – Real-time learning in the work environment

+ Shadowing & Mentoring – Learning through guided observation

+ Train-the-Trainer Programs – Prepares others to deliver training

+ Role-Playing Workshops – Practice-based sessions for interpersonal skills

+ Bootcamps – Intensive short-term training (tech, sales, onboarding, etc.)

+ Lunch and Learns – Informal learning during breaks

+ Compliance Training – Legal and policy training (e.g., harassment prevention, safety)

+ Customer Service Training – Skill building for frontline teams

+ Leadership Development Programs – For emerging and senior leaders

+ Technical/Software Training – ERP, CRM, Microsoft Office, Adobe, etc.

+ Soft Skills Training – Communication, teamwork, emotional intelligence

+ Change Management Training – Supporting organizational transformation

+ Project Management Training – Agile, PMP, Scrum methodologies

07

Please clearly and concisely describe your professional experiences (work & education) that support your skills and abilities to perform the duties and responsibilities associated with this position.

08

Describe in detail your most relevant experience in designing, coordinating, delivering, and evaluating professional development training classes in an adult learning environment. Please include some of the trainings you have delivered.

09

Describe your experience with coordinating or participating in any of the following succession planning programs/activities such as: onboarding, coaching/mentoring, leadership development, and performance management?

10

Please list the full name of the regular/permanent Valley Water employee who referred you to this position (only one name will be accepted, so if multiple are listed, the first name provided will be documented as the referring employee). If this does not apply to you, write "N/A".

11

Employment with Valley Water requires employees to take an Oath as a Disaster Service Worker within California and to live within 150 miles of Valley Water Headquarters in San Jose, California by the start date. Valley Water does not cover relocation costs. If you live further than 150 miles from Valley Water Headquarters, please discuss your willingness to relocate if offered the position. If this does not apply to you, write "N/A".

Required Question

Employer

Santa Clara Valley Water District (CA)

Address

5750 Almaden Expressway

San Jose, California, 95118

Phone

1-408-630-2260

Website

https://www.valleywater.org

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