"Alerted.org

Infrastructure and Cloud Engineer (Systems Engineer 3)

Print (https://www.governmentjobs.com/careers/metrocouncil/jobs/newprint/4913844)

Apply



Infrastructure and Cloud Engineer (Systems Engineer 3)

Salary

$93,017.60 - $150,862.40 Annually

Location

390 Robert St. N St. Paul, MN

Job Type

Full-Time

Job Number

2024-00343

Division

Regional Administration

Department

IS-ETS-Infrastructure

Opening Date

04/29/2025

Closing Date

5/13/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (https://metrocouncil.org/About-Us/Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

Information Services is the central IT department supporting all divisions of the Metropolitan Council. Our 140 team members provide technology, practices and innovative solutions that enable the core services of the Council.

How your work would contribute to our organization and the Twin Cities region:

The Systems Engineer 3 is a senior-level position responsible for all aspects of the Metropolitan Council (MC) enterprise computing systems, including planning, testing, implementation, and support. The ideal candidate will have system administration experience in Microsoft Azure, On-premises (On-Prem) infrastructure, and automation. Experience working in a Payment Card Industry (PCI) environment is a plus. The position will work as part of a team, designing, building, integrating, and supporting systems that meet the METC technology needs. This position will require critical thinking, problem solving and analysis skills. The right candidate will use their extensive knowledge to help guide the future direction of the Metropolitan Council’s cloud tenants and on-premise environments.

Note: These positions are based at our Robert Street office in St. Paul and require some travel to various Council work sites in the Twin Cities metro area. Some Council work sites are not accessible by public transportation, so driving a Council vehicle may be necessary. Candidates must have a valid driver's license with an acceptable driving record.

This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

Benefits: Great work/life balance, insurance starting on day one, MN State Retirement Program pension, in-house clinic, salary continuance for injury or illness, 13 paid holidays per year plus generous annual leave, employee development, free Metro Transit rides, and much more!

What you would do in this job

Infrastructure and Cloud Operations Engineering

+ Administer Microsoft Windows operating systems on-premises and in cloud systems (primarily Azure), including patching, upgrades, application, and database installations

+ Manage varied types of infrastructure on-premises hardware and cloud systems (primarily Azure), including software functions, design, configuration, installation, monitoring, performance tuning, systems configuration, release planning and change management

+ Configure and implement secure protocols for SCADA, PCI, and DMZ environments

+ Proactively lead and participate in problem identification, root cause resolution and incident management for system issues and failures

+ Coordinate appropriate service outage and recovery communications through the IS Service Desk

+ Provide systems performance reporting on a regular basis and ensure all software is at current version levels, maintaining a log of changes for tracking

+ Set up, maintain, and implement user logins and privileges assuring proper security procedures are in place to protect the integrity of the system

+ Provide documented and tested procedures and policies that assure the integrity of systems and databases startup, shutdown, backup and recovery

+ Document system environment architectural additions, changes, and updates

+ Perform in a rotation for on-call support of systems

+ Ensure continued business operations and participate in disaster recovery tabletop exercises and activities as a key team member

+ Perform additional related duties when assigned

Infrastructure as Code and Automation

+ Oversee the implementation and maintenance of Infrastructure as Code (IaC) using Terraform, GitHub and Ansible

+ Promote automation across deployment pipelines, system management, and monitoring to enhance reliability and scalability

Cross-Functional Collaboration

+ Partner with application, DevOps, security, and data platform teams to deliver integrated and compliant infrastructure solutions

+ Collaborate with cybersecurity teams to implement robust identity and access management (IAM), network security, vulnerability management, and disaster recovery (DR) strategies

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of education (in Computer Science, Management Information Systems, or a related field) and experience (in the design, installation, operation, and troubleshooting of windows server operating systems including Azure):

+ High school diploma or GED and nine (9) years of experience

+ Associate's degree and seven (7) years of experience

+ Bachelor's degree and five (5) years of experience

+ Master's degree and three (3) years of experience

What additional skills and experience would be helpful in this job (desired qualifications):

+ Skills in communicating with colleagues and stakeholders from diverse personal and professional backgrounds, including non-technical backgrounds

+ Infrastructure Skills and Experience:

+ Windows Server Hybrid Administrator Associate certification

+ Experience leading and managing system architecture-related projects that follow secure system architecture best practices

+ Strong knowledge and experience managing the following technologies:

+ Azure Cloud Server Administration and other cloud portals

+ SCADA, PCI, and DMZ secure environments

+ Microsoft OS server configuration, maintenance, storage and backup solutions

+ M365 and Active Directory management

+ VMware/Hyper-V virtualization technologies

+ Microsoft SQL and Oracle clustered database systems

+ Cloud Skills and Experience:

+ Azure Administrator Associate (AZ-104 ) certification

+ Strong hands-on experience in Azure PaaS, Infrastructure, and Data Services

+ Proficiency in Azure Data Factory, Azure Databricks, and Azure Data Lake, and Azure Entra ID

+ Experience with Azure Networking, VPNs, VNET peering, and security best practices

+ Knowledge of multi-cloud management with Azure Arc

+ Expertise in using Terraform and GitHub for Infrastructure as Code (IaC)

+ Understanding of cloud security, compliance, and governance

+ Strong problem-solving, critical thinking, analysis and troubleshooting skills

What knowledge, skills and abilities you should have within the first six months on the job:

+ Microsoft server operating systems and system management tools

+ Knowledge and understanding of managing detached storage solutions

+ Skills in implementing and maintaining information systems, following security best practices

+ Skills in managing and configuring virtualized hosts for HyperV and/or VMWare

+ Excellent problem solving, critical thinking, analysis and troubleshooting skills

+ Excellent ability to communicate both in writing and verbally

+ Ability to provide great quality customer service

+ Ability to prioritize and balance multiple tasks

+ Ability to communicate effectively with peers, business units and vendors

+ Ability to work independently and with minimal supervision as a self-starter

+ Ability to take proactive action to correct and remediate issues

What you can expect from us:

+ We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area

+ We encourage our employees to develop their skills through on-site training and tuition reimbursement

+ We provide a competitive salary, excellent benefits and a good work/life balance

More about why you should join us! (https://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Union:AFSCME

Grade:I

FLSA Status:Exempt

Safety Sensitive:No

What your work environment would be:

You would perform your work in a standard office setting. Work may require travel between primary worksite and various locations on short notice to resolve computer system problems.

What steps the recruitment process involves:

1. We review your minimum qualifications

2. We rate your education and experience

3. We conduct a structured panel interview

4. We conduct a selection interview

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

Security Policy:

This position involves direct access to Criminal Justice Information (CJI) as defined by the FBI CJIS (Criminal Justice Information Services) Security Policy. In accordance with section 5.12.1.1 of the FBI CJIS Security Policy, final candidates must agree to submit to a state of residence and national fingerprint-based record check.

If the result of the record check reveals criminal convictions, the nature and circumstances of those convictions will be reviewed by the Metropolitan Transit Police Department and/or the Minnesota Bureau of Criminal Apprehension to determine if access to Criminal Justice Information would be permissible. If it is determined that access to Criminal Justice Information would not be permissible, the candidate will no longer be considered for the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email [email protected].

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

+ Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

+ Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

+ Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

+ Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

+ Well@Work clinic

+ bus/rail pass valued at over $1200 per year

+ parking at many job locations

+ fitness centers at many job locations

+ Employee Assistance Program

+ extensive health and wellness programs and resources

01

Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

+ Yes

+ No

02

How did youfirsthear about this job opening?

+ CareerForce Center

+ Community Event/Organization

+ Employee Referral

+ Facebook

+ Glassdoor

+ Indeed

+ Job Fair

+ LinkedIn

+ Metro Transit Bus Advertisement

+ Twitter

+ Website: governmentjobs.com

+ Website: metrocouncil.org

+ Website: metrotransit.org

+ Website: minnesotajobnetwork.com

+ Other

03

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

Please select the option that best describes your related education and experience.

+ High school diploma or GED AND 9 or more years of related experience.

+ Associate's degree in computer science, management information systems, or a related field AND 7 or more years of related experience.

+ Bachelor's degree in computer science, management information systems, or a related field AND 5 or more years of related experience.

+ Master's degree in computer science, management information systems, or a related field AND 3 or more years of related experience.

+ Some related education and some related experience.

+ Other/none of the above.

05

Please select any experience and certifications you have (select all that apply).

+ Azure Functions

+ Azure Databricks

+ Azure OpenAI Services

+ Azure Monitoring

+ Azure Cost Optimization

+ Azure Virtual Machine Scale Sets

+ Azure Compute Fleet

+ Azure DevOps

+ Azure SQL

+ Visual Studio

+ Azure Entra

+ Microsoft Active Directory

+ Microsoft M365

+ Microsoft Windows Server and operating system

+ Microsoft SQL database clusters

+ Oracle database clusters

+ GitHub

+ Red Hat

+ VMware vSphere products

+ Hyper-V

+ NetApp products

+ ITIL 4

+ Terraform

+ Python

+ Ruby

+ Powershell

+ Bicep

+ Windows Server Hybrid Administrator Associate and/or Azure Administrator Associate certifications

+ None of the above

06

Please briefly describe your certifications or experience(s) selected in the previous question. If you selected "None of the above," please type "N/A".

07

In detail, please describe your experience working with Azure system and On-Premise infrastructure including types of infrastructure and tasks performed. If this experience doesn't apply to you, please type "N/A".

08

Describe your experience fostering equity, diversity, and inclusion competency and understanding. If this doesn't apply, please type "N/A."

09

Please describe work you've performed in the Microsoft Azure Cloud portal or in other hyper-scaling Public Cloud providers supporting infrastructure cloud operations. If this does not apply, enter "N/A."

10

This position is hybrid and based out of our 390 Robert Street office in St. Paul and requires working onsite at times during the week. Are you willing and able to meet this requirement?

+ Yes

+ No

11

This position will require some travel between various Council work sites. This may include areas that are not accessible by public transportation. Do you have a valid driver's license? This will be verified at background check step.

+ Yes

+ No

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

Apply

Please verify your email addressVerify Email