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Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

JOB RESPONSIBILITIES

Accounting Function Oversight

+ Collections of all accounts receivable

+ Verifications and payments of all accounts payable invoices

+ Controls of receipt and deposit of cash payments received

+ Maintains petty cash account and disburses the same in accordance with company policies and procedures

+ Reconciliations of all accounts

+ Cash advance checks

+ Same Day Check requests

+ Bank deposits

+ Verifies/audits cash disbursement reports

+ Tracks Capital Expenditure Authorizations (CEAs)

Operational Activities

+ Orders supplies for the office and completes inventory counts

+ Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets

+ Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments

+ Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation

+ Schedules incoming orders and drivers for the ambulate service

+ Completes various funeral/cemetery reports and files accurately

+ Supports Sales as necessary requiring an understanding of JD Powers

+ Assures compliance with all Company policies and procedures to include

+ Sarbanes Oxley (SOX) audit

+ Dignity University (DU) training

+ Interment Verification Training (IVT) audits

+ Day Sales Outstanding’s (DSO) related to financial and administrative areas

+ Assists in preparing and/or overseeing all funeral/cemetery-related forms

+ Reviews time cards and administers corporate payroll policies and procedures

+ Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.).

+ Ensures new associates receive new hire orientation

+ Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators

+ Maintains vehicle records/licenses

+ Processes expense reports

+ Updates General Price Lists (GPLs)

+ Manages all Alarm Systems (codes, working order, etc.)

+ Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed

+ Coordinates daily activities with business unit as well as other departments

+ Trains associates in the proper administration of policies and procedures

+ Services customers by interacting with families in a professional and compassionate manner

+ Maintains and updates customer records

+ Updates company website with current obituaries and ensures obituaries are placed in newspapers

+ Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

+ Behaves in a supportive way to enrich the work environment

+ Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance

+ Performs other duties as assigned

MINIMUM REQUIREMENTS

Education

+ High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience

+ Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills and Abilities

+ Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required

+ Excellent communication skills both orally and in writing

+ High level of compassion, integrity, and confidentiality

+ Problem solving skills

+ Ability to multi task and set priorities

+ Detail oriented

+ Must be flexible and able to function in a face-paced environment

WORK CONDITIONS

Work Environment

+ Professional Dress is required when in contact with families.

Work Postures

+ Sitting continuously for many hours per day, up to 6 hours per day

+ Climbing stairs to access buildings frequently

Physical Demands

+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

+ Working beyond “standard” hours as the need arises

Pay: $21.70 - $29.30 per hour

Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 61704-2524

Category (Portal Searching): Operations

Job Location: US-IL - Bloomington

Job Profile ID: F00236

Time Type: Full time

Location Name: East Lawn Memorial Gardens Cemetery