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Posting Details

Job Title Director of Orientation

Department CTR ORIENTATION RETENTION & EXPLOR

Position Number FP652A

Location Norfolk, VA

Job Summary

This position supports the mission and vision of the office by providing strategic direction, leadership, and direction for the New to Blue new student experience. This position will serve as the primary facilitator of orientation for all incoming first-year and transfer students as well as develop orientation experiences for other student populations. This position will supervise all

orientation staff members (professional staff and undergraduate student leaders). This position will collaborate with all campus partners across Old Dominion University.

+ 40% Strategic Direction, Supervision, and Leadership: Provide strategic leadership and direction for the New Student Experience ensuring it aligns with the ODU and SEES Strategic Plan by aligning and advancing the strategic enrollment plan, retention efforts, and identifying annual key goals and metrics. Overseeing and continuously innovating the new student experience website, timeline, pre-orientation, on-campus orientation, online orientation, and post-orientation experience in alignment with evolving student success trends and orientation best practices. Providing supervision and leadership to the orientation staff (professional and student). Representing and communicating the New to Blue: New Student Experience campus wide. Effectively managing a fee-based budget and work with university procurement and purchasing.

+ 25% Collaboration and Partnerships: Coordinating with key campus partners on major orientation collaborations such as, but not limited to, Academic Showcase, Success Teams and Success Teams initiatives (incorporating Salesforce, executing tours, developing success plans), Online Advising and Course Registration, Monarch Family Portal (CampusESP), online orientation with Advantage Design Group, orientation facilitation/presentations.

+ 20% Assessment and Technology: Collect and analysis data within the new student experience journey. Utilize technology (Salesforce) for registration and communication (Marketing Cloud). Develop comprehensive assessment plans and reports for the new student experience

+ 10% Retention and Exploration: Coordinate retention initiatives, such as but not limited to success teams, success plans, and overseeing family engagement initiatives. Correspond and troubleshoot barriers and opportunities for student success. Support student success by assisting in the coordination of Major Exploration Week and other opportunities to assist exploratory students.

+ 5% Other: Support registration and retention initiatives, other duties as assigned.

Position Type FullTime

Type of Recruitment General Public

Minimum Qualifications

+ Master’s Degree in Higher Education or related field.

+ Considerable knowledge of new student experience (orientation) best practices and trends.

+ Considerable knowledge of student development theories, practices, program/event development/management, assessment and evaluation.

+ Demonstrated ability to lead.

+ Ability to prioritize in a multi-task environment.

+ Considerable experience with students in an academic environment and in new student programs.

+ Considerable higher education work experience.

+ Considerable customer service experience in education setting.

Preferred Qualifications

None

Conditions of Employment

Job Open Date 04/29/2025

Open Until Filled Yes

Application Review Date 05/12/2025

Job Close Date

Special Instructions to Applicants / Additional Materials Required

Criminal Background Check The final candidate is required to complete a criminal history check.

Department Information

The Center for Orientation, Retention, and Exploration ( CORE ) was established in 2024. CORE onboards, supports, and empowers students to and through their student journey, by facilitating the New to Blue: New Student Experience, providing major exploration resources, exploratory advising, and creating collaborative and innovative partnerships to develop engagement opportunities to increase student retention. The Center for Orientation, Retention and Exploration will unify the student journey for campus-based students to successfully transition to and through Old Dominion University.

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

ODU Statement

Old Dominion University, located in Norfolk, is Virginia’s forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia’s economy.

Applicant Documents

Required Documents

+ Resume

+ Cover Letter/Letter of Application

Optional Documents

+ Contact Information for Professional References

Supplemental Questions

Required fields are indicated with an asterisk (*).