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DESCRIPTION

As an integral part of the business team, the **Assistant Business Manager** will provide exceptional support and expertise to external customers. In this role, you will collaborate with cross-functional teams to strengthen our services and capabilities with customer support including customer forms, data entry and reconciliation.

RESPONSIBILITIES

As the Assistant Business Manager, you will:

+ **Entering customer forms** including contract generation via customer portals, Acosta Sprint, Acosta Relay, and Excel

+ **Maintaining client financial tools** to create customer events and maintenance as required

+ **Overseeing trade reconciliation** such as responding to claims alerts, maintaining fund balances within client’s metrics

+ **Reviewing order alerts** and verifying accurate pricing and promotions on customer orders

+ **Providing data support** like submissions of price changes, item setup requests and customer-facing information in customer portals

QUALIFICATIONS

Education Requirements:

+ High School Diploma/GED

+ Bachelor’s Degree and /or Equivalent work experience

Work Experience Requirements:

+ 3+ years’ experience in sales/consumer service in telecommunications or consumer service related industry

+ 3 - 5 years previous management experience in the telecommunications or consumer service related industry

+ Effective communication, presentation and interpersonal skills

+ Strong organizational skills with attention to detail

+ Experience working with any of the larger consumer electronics stores technology. Demonstrates passion for leading edge technology and product solutions.

+ Possess strong written and verbal communication, and working knowledge of Microsoft Office Suite

+ Payroll review and approvals experience preferred

+ Have a strong working knowledge of human resources policies and standard operating procedures

+ Experience conducting coaching, counseling and performance, positive reinforcement.

Knowledge, Skills and Abilities Requirements:

+ Excellent sales skills and demonstrated ability to meet or exceed performance standards

+ Ability to motivate and lead direct reports

+ Ability to work flexible hours, including evenings, weekends and holidays

+ Work with associates to elevate skills and performance, providing coaching on opportunities for improvement

+ Maintain knowledge of all Samsung products - complete training and support associates with required training on current and upcoming products.

Acosta is an Equal Opportunity Employer

\#DiscoverYourPath

ABOUT US

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

We empower you to Discover Your Path and fully embrace BEING YOU as you shape your journey with us. At Acosta Group, we value equal opportunity in employment practices and career progression. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race/ethnicity, gender/gender identity, disability, veteran status, or any other basis protected by federal, state, and local laws. Acosta Group will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact **[email protected]** .

Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future.

Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions.

US: http://acosta.jobs/privacy-policy-us/

Canada: http://acosta.jobs/privacy-policy-ca/

Acosta is part of Acosta Group. To learn more about Acosta click here:

https://acosta.jobs/agency/acosta

Acosta, and its subsidiaries, is an Equal Opportunity Employer

**Job Category:** Administration

**Position Type:** Full time

**Business Unit:** Sales

**Salary Range:** $17.00 - $18.00

**Company:** Acosta Employee Holdco LLC

**Req ID:** 5465