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Job Description

An Engineer 2 is part of a key team of Nordstrom Technology professionals that applies scientific, mathematical, and social principles to design, build, and maintain scalable and sustainable technology products, devices, systems, and solutions. These technology products and solutions provide amazing customer experiences while meeting the needs of the business.

Engineers on the Endpoint Platform Services team are responsible for building, configuring, and securing Windows and Mac endpoints at Nordstrom to enable teams to be productive in delivering their services. As an Engineer 2, you will be responsible for testing, maintaining, and troubleshooting different systems and platforms.

What you’ll be doing:

+ Drive end user experience goals and initiatives for on-going end user productivity improvements

+ Write and contribute to project plans, author engineering level documentation, and develop detailed test plans

+ Diagnose and resolve complex issues with technical assistance from internal teams and technical IT management

+ Support endpoints used across the organization including but not limited to patching, compliance, security, and end user experience

+ Work with a diverse range of device types such as desktops, laptops, mobile devices across different platforms such as Windows, Android, iOS, and macOS.

+ Participate in an on-call rotation as needed

More about you:

+ Ideal candidate will have large-scale, distributed infrastructure experience

+ Strong customer service focus coupled with a proven ability to positively interact with customers of all levels within the organization

+ Willingness to dive into challenging areas from large projects to critical incidents

+ A continuous growth mindset and a passion for learning new technologies and skills

+ Motivated, critical thinker able to solve challenging problems

+ Ability to meet deadlines in a fast-paced environment

Qualifications:

+ BS in Computer Science/Engineering or equivalent education and experience required

+ 3+ years’ experience with end user computing technologies within a complex organization including development, implementation, and support

+ Demonstrated experience with the application management lifecycle within Microsoft Configuration Manager, including creation, deployment, monitoring, and management

+ Intermediate experience with programming or scripting languages such as PowerShell or Python

+ Intermediate experience with all supported Windows server and workstation operating systems

+ Intermediate experience with supporting Microsoft technologies including but not limited to AD, DNS, GPO, IIS, SQL

+ Experience with enterprise scale application packaging tools including but not limited to Intune, Munki, AutoPkg, CMPackager, and InstallShield

+ Experience with enterprise scale configuration management and mobile device management tools (e.g., Configuration Manager, Jamf, Intune)

+ Understanding of source version control systems (e.g., Gitlab, GitHub)

+ Understanding of industry standard monitoring tools (e.g., New Relic, SCOM)

+ Understanding of security protocols and standards

#LI-EB1

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $103,000 - $188,500 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_16.pdf

Starting April 12, 2025 this website link will be changing to: https://nordstrom.wd501.myworkdayjobs.com/nordstrom\_careers

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!