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Job Description

Nordstrom's HR Technology Team is seeking an experienced HR Systems Engineering Sr. Manager to join our People Technology organization. In this role, you will manage a team of Engineers specializing in building and maintaining HR systems, ensuring all digital assets operate in a highly reliable, responsive, and efficient way. In this role, you will define strategy and manage the roadmap for the technology stack supporting HR, including various tool sets, automation, cloud access and integration, and enablement tools. You will provide technical direction and organizational leadership for a team of Software Engineers who design, test, deploy, and maintain HR systems built to support Nordstrom’s needs and strategy.

In partnership with technical program management, you will define processes and measurements to ensure strength in performance and delivery. You will own technical solutions—in accordance with Nordstrom’s engineering standards—and you will be accountable for recruiting and hiring talent as well as coaching and mentoring your team members in their career.

You are a highly technical leader with a bias towards action and the ability to drive consensus. You are comfortable discussing software architecture and leveraging data to influence decisions. You have a proven understanding of the fundamentals of agile processes, deep knowledge of software development lifecycle and an experience to draw from that helps you build towards a future state while making smart tradeoffs to meet current objectives. You are a creative problem solver, and you know how to measure and improve your products and teams.

A day in the life...

+ Influences, coaches and mentors beyond the scope of own team.

+ Aligns and develops department and organization strategy to support company objectives and goals.

+ Contributes to architecture, coding, test plans, project plans, deployment planning and operations to drive excellence and lead organization towards its goals.

+ Drives capability roadmap and defines operational excellence.

+ Understands, aligns, and communicates organization goals/strategy in addition to setting direction at the department level/

+ Guide and motivate a highly talented team to deliver quickly and predictably, adjusting in an agile fashion to deliver efficient technical solutions aligned with business needs.

+ Manage complex scope of work with multiple tracks in progress at a given time including operational excellence operating in true DevOps model.

+ Contribute to architecture, coding, test plans, project plans, deployment planning, and operations to drive excellence and lead team towards its goals.

+ Employ continuous improvement methodologies across own team (e.g. quantifies impacts customer first, waste elimination, increased productivity, iterates quickly, shorten feedback loop, experience creating relevant KPIs).

+ Partner with Program, Product, and Business teams to establish short-term goals and long-term vision, including OKRs and other measurements of success.

+ Connect with leadership and partners to bring back the broader business context to the engineering team, establishing how their work matters to the business.

+ Develop growth plans with engineers based on opportunities, their interests, Nordstrom Competencies, and our Tech Talent Framework.

+ Hire capable and motivated talent/teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver solutions aligned with business needs.

+ Ensure team has the tools, resources, and information they need to be successful.

+ End to end ownership of cross-functional projects, including product definition, roadmap planning, resource planning and project execution.

+ Driving the roadmap and vision for the teams, collaborate with product groups and partner teams to deliver value to our customers.

+ Along with business initiatives, you will also lead the definition and execution of strategic projects aimed at reducing the total cost and time to market for launch.

+ Owns direct communication with leadership team.

+ At the heart of this role is delivery. You will be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, budget tracking, requirements definition, risk management, communication, and implementation planning.

+ You will be responsible for making project decisions, achieving tactical goals while retaining a strategic focus.

You own this if you have...

+ BA/BS in Computer Science or closely related degree or equivalent practical experience

+ 8+ years professional experience of software development

+ 5+ years leading and developing teams

+ 4+ years of experience of building solutions in an agile environment

+ Experience with containerization including Docker and Kubernetes a plus

+ Experience with streaming technologies such as Kafka

+ Experience with AWS or other cloud-based environments and tools

+ Experience working with cloud technologies, manage scalable solutions that are truly full stack: frontend, backend, data engineering, DB, dev-ops, true CI/CD, support

+ Exposure to tech stacks like .Net Core or Java for services, Python for streams/batches, Javacript/React for frontends

+ Real passion for a build, measure and learn approach to software delivery

+ Enthusiasm for learning and improving yourself—especially as it pertains to your career in technology

+ Excitement for automating everything—once a process is established you are eager to hand it off to robots in order to start working on the next thing of value

+ Proven track record of leading large cross-functional software projects

+ Proven track record of applying continuous improvement methodologies across teams (e.g. quantifies impacts, customer first, waste elimination, increased productivity, iterates quickly, shorten feedback loop, experience creating relevant KPIs)

+ Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines

+ Demonstrable experience owning and operating business critical systems servicing internal and external customers

+ Experience in HCM is a plus

#LI-Hybrid

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $162,000-$297,000 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf

Starting April 12, 2025 this website link will be changing to: https://nordstrom.wd501.myworkdayjobs.com/nordstrom\_careers

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!