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Introduction

Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your role and responsibilities

Design and enable client’s end to end content supply chain transformation including content creation, review and approval, digital asset management (DAM), claims management, and modular content

• Implement client’s E2E content supply chain operating model

• Lead requirements elicitation for client’s Vault Promomats implementation

• Collaborate with other Senior Consultants supporting key deliverables and timelines

• Hone digital asset management (DAM) processes and bring modular content development to the Life Sciences industry

• Develop content analytics dashboards and identify insights for the end to end content lifecycle

• Ensure quality of data best practices in Veeva PromoMats and adherence to client’s standards

• Create and coordinate a key user community with client stakeholders as required

• Manage the day-to-day operational support and service for all users at local and global levels as required by client

• Lead the Veeva PromoMats business administration: User access management, enhancement requests, etc. as required by client

• Extend/enhance usage of PromoMats capabilities with client to enhance business performance and compliance consistently across enterprise

• Ensure business system continuity for client as required

Required technical and professional expertise

• Direct experience with Vault Promomats implementation

• 5+ years in end to end content supply chain transformation including content creation, review and approval, digital asset management (DAM), claims management, and modular content

• Consulting experience with proven ability to lead requirements elicitation for large, complex customers

• Track record of success leading internal teams and partners to deliver measurable business results

• Knowledge of FDA and global regulatory requirements for marketing and promotional materials

• Experience in technology strategy and roadmap development for enterprise customers in healthcare or life sciences

• Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level with strong communication

• Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority

• Travel up to 50% of the time

Preferred technical and professional experience

• Direct experience in the Commercial space with a priority on Veeva CRM, CLM, Approved Email, Engage Meeting, Align, Events Management

• Veeva Certifications e.g., Vault Platform, Veeva Multichannel, Veeva CRM

• Experience with Agile project management methodologies

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.