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Manager, Content and Curriculum- Milwaukee, WI or Cartersville, GA

Date: Apr 28, 2025

Location:

Milwaukee, WI, US, 53204-2941

Req ID: 32790

Onsite or Remote: Hybrid Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

The Content Manager works closely with the training development team to ensure that users receive a seamless learning experience from enrollment to certification and promotes learner success by developing metrics by which to gauge the effectiveness of the training programs.

Responsibilities

+ Develop and maintain an SOP for content development, including common authoring tools, consistent UX, multiple modality

+ Evaluate and implement integrated training tools for KA platform, as they become available

+ Develop and maintain testing standards for all KA content to ensure functionality and adherence to standards

+ Manage “authoring tools” including definition of best practice, allowed & proscribed tools, licensing & cost management

+ Lead the governance of content that is developed, and provide oversight of any user-generated content in KA

+ Develop and maintain guidelines for tagging / metadata management of content

+ Manage translation of content into all required languages

+ Develop reporting tools/dashboards to effectively measure use of training content

+ Create and manage an intake system for planning training content development, including current projects and forecasted projects

+ Manage the content support team for North America CE, Forestry, and Surface Mining (20%)

+ Determine required staffing levels in the content organization for long term sustainability

+ Continually evaluate staffing needs, particularly the number of ID, CD, LMS Admins and graphics/media professionals as training tools evolve

Qualifications

+ Bachelor's Degree in Instructional Design, Education, CTE, Information Systems or a related field

+ Previous experience with D2L Brightspace, SuccessFactors, or comparable relevant experience, is strongly preferred.

+ Proven experience as an LMS administrator at a professional level, as well as previous experience with online course development, instructional design, and technology

+ Working knowledge with remote learning technologies including SCORM and online classrooms

+ Familiarity with HTML, JavaScript is a plus

+ Flexible and adaptable to new programs, systems and processes in an evolving and technology driven environment.

+ Strong analytical and problem-solving skills to identify training needs, create solutions, and organize complex information.

+ Keen attention to detail, strong written/oral communication and excellent organization skills.

+ Positive attitude and ability to get along well with others in a team atmosphere.

+ Exceptional work ethic and track record of personal initiative.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.