"Alerted.org

Job Title

Director of Learning Quality

Agency

Texas A&M University

Department

Dean Of Business Administration

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Who we want

We are seeking a visionary leader to join our team as the Director of Learning Quality. In this critical role, you will drive continuous improvement, foster innovation, and elevate program effectiveness within the dynamic higher education environment that is Mays Business School. You will spearhead the development and implementation of quality strategies, leverage data-driven analytics to enhance outcomes, and ensure compliance with modern standards, including digital accessibility as you work on Teaching & Learning Innovation (TLI). By engaging with stakeholders and cultivating leadership, you will play a pivotal role in shaping the future of learning excellence.

If you are a strategic thinker with a proven track record in program oversight, quality strategy, and innovation, this is your opportunity to make a lasting impact. Join us to lead initiatives that inspire collaboration, ensure compliance, and push the boundaries of instructional excellence in higher education.

What you need to know

Salary: $87,422 to $106,850 (commensurate to selected hire’s experience )

Cover Letter/Resume’: A cover letter and resume’ will assist us in our review of your application materials.

Qualifications

Required Education and Experience

Bachelor’s degree or equivalent combination of education and experience

Ten years of related professional experience, including:

+ Three years of related experience in leadership roles such as project management, instructional design, training and development, program oversight, or educational innovation.

+ Three years of related experience in hiring, supervising, and evaluating full-time staff.

Preferred Qualifications

+ Master’s degree in Instructional Design, Educational Technology, or a related field.

+ Experience working in higher education, online learning environments, or other complex academic settings.

+ Demonstrated success leading high-performance creative or technical teams in instructional design, media production, or educational innovation.

+ Proven ability to apply quality assurance methodologies to course development and delivery processes, including instructional design and media workflows.

+ Certification in recognized quality frameworks such as Quality Matters, OSCQR, or digital accessibility standards such as WCAG.

+ Practical experience implementing and maintaining compliance with WCAG accessibility standards across digital learning content.

+ Documented success managing the full course development lifecycle, including instructional design, media production, and online delivery.

Knowledge, Skills, and Abilities

+ Exceptional organizational and time management skills, with the ability to manage multiple priorities in a dynamic environment.

+ Proven leadership, critical thinking, and decision-making abilities, with a track record of driving continuous improvement.

+ Proficiency in project management and quality assurance tools used to plan, monitor, and evaluate complex initiatives.

+ Deep knowledge of instructional design principles, digital media production workflows, and learning management systems.

+ Strong analytical skills for interpreting data, identifying trends, and making evidence-based decisions.

+ Ability to design, implement, and sustain quality assurance strategies across instructional, media, and delivery functions.

Responsibilities

Learning Quality Oversight and Continuous Improvement

+ Oversee the quality review process for all materials developed by teams across TLI, ensuring alignment with institutional quality benchmarks and learning objectives.

+ Conduct comprehensive quality reviews throughout the course lifecycle and provide actionable feedback to strengthen instructional and media deliverables.

+ Review and approve course materials and media assets to address alignment gaps and support compliance.

+ Establish performance-based quality metrics informed by best practices in instructional design, media production, and course delivery.

+ Develop and maintain guides, templates, and tools that support quality assurance practices across instructional design, media, and delivery functions.

Quality Strategy and Innovation Leadership

+ Lead the development and implementation of a comprehensive, cross-functional quality assurance strategy encompassing design, media, and delivery.

+ Partner with directors to develop and apply shared quality assurance rubrics and evaluation tools that reflect strategic priorities.

+ Promote a culture of sustained excellence and reflective practice throughout the TLI team.

+ Collaborate with TLI leadership to define unit-wide quality standards aligned with Texas A&M University System policies, institutional goals, and relevant regulatory frameworks.

+ Serve on the TLI leadership team, contributing to strategic planning, cross-functional initiatives, and innovation pilots.

+ Lead special projects and respond to evolving strategic priorities as assigned by the Executive Director of Teaching & Learning Innovation.

Data-Driven Quality Analytics and Insights

+ Lead the data strategy committee and guide the evolution of data collection systems to inform continuous refinement of TLI practices.

+ Design and implement a data-driven framework for assessing instructional and media quality across the learner experience.

+ Generate and present reports on key performance indicators, trend analysis, and strategic opportunities to TLI leadership and stakeholders.

+ Collaborate with team members across TLI to interpret data, optimize processes, and elevate program-level quality.

+ Integrate feedback and analytics into iterative improvements across design, production, and delivery functions.

Compliance and Digital Accessibility Leadership

+ Ensure compliance with legal and regulatory requirements related to distance education and online content delivery, including Texas A&M University System policies and accessibility standards.

+ Direct the development and implementation of accessibility guidelines aligned with WCAG 2.1 and university expectations.

+ Conduct internal accessibility audits and lead remediation efforts in collaboration with instructional and media teams.

+ Monitor and report on accessibility and compliance metrics across all digital learning assets.

+ Stay informed on evolving legislation and institutional policies and integrate updates into TLI processes and documentation.

Leadership Development and Stakeholder Engagement

+ Supervise and mentor a team of quality assurance specialists, supporting their role development, goal setting, and ongoing professional growth.

+ Recruit, hire, onboard, and retain high-performing team members; establish clear expectations and evaluate performance.

+ Provide training and support to internal teams on quality assurance frameworks, accessibility protocols, and compliance practices.

+ Represent the Learning Quality function in working groups, committees, and leadership forums within Mays and across the university.

+ Build collaborative relationships with internal stakeholders, faculty partners, and external vendors to support cross-unit alignment.

+ Communicate quality priorities, results, and recommendations to senior leadership and key stakeholders across TLI and Mays Business School.

+ Other Duties as assigned.

Who we are

Texas A&M University’s Mays Business School is a vibrant learning organization of more than 175 faculty members, 125 staff members, and 6,400 undergraduate and graduate students in accounting, finance, management, management information systems, marketing, and supply chain management. Mays Business School’s vision is to advance the world’s prosperity. To advance the world’s prosperity means providing a better future for generations who follow, including quality of life, environment, and economic systems. To fulfill this vision, our mission is to be a vibrant learning organization that creates impactful knowledge and develops transformational leaders.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

+ Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, dental, (https://www.tamus.edu/benefits/dental/) vision, life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts , and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums

+ 12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays

+ Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html)   and at least  eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html)   each month

+ Automatically enrollment in the  Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)

+ Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

+ Professional Development: All employees have access to free   LinkedIn Learning (https://linkedinlearning.tamu.edu/)   training, webinars, and limited financial support to attend conferences, workshops, and more

+ Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance)  for completing a degree while a Texas A&M employee

+ Living Well , (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.