• Field Service Manager

    MetaOption, LLC (San Francisco, CA)


    Field Service Manager

     

    Skills: Digital and Electromechanical Technology, Internet, Microsoft Office, Lotus Notes, and Oracle, Field Service Manager

     

    Experience level: Mid-senior

     

    Experience required: 7 Years

     

    Education level: Bachelor’s degree

     

    Relocation assistance: No

    Overview:

    Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot?

     

    We are a pioneer in technology, solutions, and services, wants to hear from you. We’re actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support hardware and software technology-based solutions to keep our innovative customers moving forward.

    Responsibilities:

    We’re looking for a true go-getter to oversee:

    + A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software.

    + Selecting, hiring, training, and developing current and new technical representatives.

    + Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction.

    + The warehousing process as it relates to merchandise and inventory.

    + The development and education of the team as it relates to new technology in an evolving industry.

    Qualifications:

    Do you meet these requirements?

     

    + Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees.

    + Service management experience in the technology industry.

    + Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.

    + Strong communication skills including the desire to develop and lead a team.

    + Possess excellent time management skills.

     

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