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Position Title:Record Analyst I

Job Group:Merit

Required Minimum Qualifications:• Three years clerical office experience or any combination of general post high school education in an accredited school and clerical experience which totals four years from which comparable knowledge can be acquired.

Preferred Qualifications:Experience working in the processing or operations unit of a college or university Admissions or Registrar’s office.

Experience evaluating post-secondary transcripts.

Experience with institutional and collegiate policies, procedures, and guidelines relative to student admissions.

Experience with business process management/workflow software and Microsoft Office Products.

Job Description:

The Office of Admissions is seeking qualified candidates for a Record Analyst I position to support Admissions Operations. If you are passionate about student success, attention to detail, and being part of a collaborative, mission-driven team, we want to hear from you! This role is an exciting opportunity to make a direct impact on the future of Iowa State University by supporting our admissions process and helping prospective students achieve their educational dreams.

Duties of the role:

+ Review and evaluate academic transcripts and course offerings from post-secondary institutions.

+ Determine transfer credit eligibility and ensure coursework satisfies admission and/or transfer requirements.

+ Use sound judgment in unusual cases and recommend solutions based on interpreted policies.

+ Organize, prioritize, and manage multiple tasks within a busy admissions processing environment.

+ Maintain and update computer files; compile lists and data for periodic and special reports.

+ Respond to inquiries from students, staff, and the public by mail and telephone.

+ Assist in reviewing the work of clerical staff for compliance with guidelines and recommend procedural changes as needed.

+ Enter and manage data with speed and accuracy using a variety of software and systems.

+ Cross-train to assist with first-year, international, and graduate admissions as necessary.

+ Gather, analyze, and format data for reporting and decision-making purposes.

+ Work independently under general supervision while coordinating decisions with faculty and administrative offices.

Why join us:

Reporting through the Office of the Provost, the Office of Admissions at Iowa State University fulfills the university’s land-grant mission by recruiting, reviewing, and enrolling new undergraduate and graduate students. Our office is dedicated to supporting prospective and current students through innovative programs, outreach initiatives, and a range of services. We are proud to foster an engaging admissions process while upholding values of leadership, integrity, hard work, collaboration, and a commitment to excellence. If you are looking for an opportunity to make a meaningful impact, grow your career, and help shape the future of Iowa State University, this is the place and position for you!

Characteristic Duties and Responsibilities

• Supervises and participates in the analysis of student academic records, screens student admissions, resolving current registration problems, or determining eligibility for graduation based upon written and interpreted collegiate policy.

• Maintains computer files and compiles lists and other data for periodic and special reports.

• Maintains regular and recurring contact with the office of the collegiate deans and departmental executives relative to student academic records.

• Makes decisions regarding student records based upon written and interpreted collegiate policy.

• Consults with and advises students concerning their academic problems; receives and answers inquiries by mail and by telephone.

• Performs basic data studies as requested by an administrator.

• Assigns, coordinates, and reviews the work of other clerical personnel for conformance to established guidelines.

• Reviews current procedures within area of assignment and recommends procedural changes as required.

Knowledge, Skills, and Abilities

• Knowledge of institutional and collegiate policies and guidelines relative to student admission, transfer, and graduation.

• Skill in utilizing computer software and online systems.

• Skill in operating office equipment.

• Ability to communicate effectively with staff, students, and the public.

• Ability to make decisions requiring interpretation and judgment.

• Ability to follow oral and written instructions and interpret institutional and other policies accurately.

• Ability to gather and analyze data and display in appropriate format and keep accurate records.

• Ability to exercise functional supervision over employees.

• Ability to organize and prioritize multiple tasks.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:10

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: April 30, 2025

Posting Close Date:May 10, 2025

Job Requisition Number:R16910

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email [email protected] .

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.