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Position Title:Library Assistant II

Job Group:Merit

Required Minimum Qualifications:• Two years of library work experience, or A combination of related work experience, undergraduate education, and/or post-high school library training totaling three years.

Preferred Qualifications:Excellent attention to detail, with the ability to successfully perform detailed processes based on a high number of variables.

Experience maintaining data in digital information systems

Experience working in library technical services

Experience with Microsoft Office suite or similar tools, and the demonstrated ability to learn and use new technologies.

Job Description:

Do you enjoy solving complex problems in a collaborative team-based environment? Do you want to make an impact by ensuring consistent and easy access to trustworthy information?

The Iowa State University Library is seeking qualified candidates for a full-time (40 hours per week) Library E-Resources Assistant position to join our collaborative team. The successful candidate will play a core role in ensuring that the library’s collections of online books, journals, videos and databases are accessible and discoverable to the Iowa State University campus and community, with particular responsibilities in the area of e-book and streaming video collections. This position maintains consistent records of e-resources and investigates and resolves problems utilizing a variety of online information systems. Prior knowledge of library collections and services is preferred, but training is available.

The successful candidate will be eager to learn new systems, perform with a consistently high level of focus and attention to detail, work well both independently and as part of a team, and demonstrate a commitment to contributing to a welcoming and collaborative working and learning environment.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Characteristic Duties and Responsibilities

+ Manages system records to facilitate the discovery and access of the library's e-resources, with a focus on proactive maintenance of video collections and e-book collections in the library's automation system.

+ Utilizes a variety of vendor systems in collaboration with Metadata Services staff to improve bibliographic descriptions of e-books and streaming videos within licensed collections. Coordinates the creation or import of bibliographic records within e-book series and electronic standing orders.

+ To ensure timely and effective access to new titles within the e-book and video collections, monitors and troubleshoots ongoing imports of bibliographic records from external systems.

+ Monitors and acts on changes to the e-resources knowledge base to ensure the ongoing accuracy and stability of the library's e-resources access points.

+ Takes ownership of simple or moderately complicated e-resources problem tickets related to e-book and video collections, resolving issues, providing timely and helpful responses to users, and escalating to E-Resources Librarian when necessary.

+ Facilitates the new order process for some e-book collections and streaming video collections.

+ Creates and manages system records to effectively document and monitor the library’s electronic resources licensing agreements.

+ Provides support for library project work within and outside the department.

Knowledge, Skills, and Abilities

• In-depth knowledge of unit’s routines, functions, policies, procedures, and forms.

• Ability to communicate effectively with staff and library users, orally and in writing.

• Knowledge of library terminology and academic and bibliographic vocabulary.

• Basic skill in utilizing a computer, software, online systems, and conventional office equipment.

• Ability to respond to a variety of queries from library users and staff requiring judgment in the application of unit policies.

• Ability to accurately follow and interpret oral and written instruction and exercise judgment in its application.

• Ability to organize and prioritize multiple tasks.

• Ability to exercise functional supervision over employees.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:08

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: April 29, 2025

Posting Close Date:May 11, 2025

Job Requisition Number:R16854

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email [email protected] .

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.