• Claims Analyst III

    Adecco US, Inc. (Phoenix, AZ)


    Position Summary

    The Claims Analyst III works on the full range of claims, correspondence, quality assurance and escalations to ensure the satisfaction of the goals and priorities of the team. The CAIII also does their part to meet expectations of internal and external clients with respect to claim handling and Service Level Agreements.

     

    **Location:** AZ, Remote

    **Compensation:** $21/hr

    Top 5 Required Skills

    • Strong Basic Math Skills

    • Critical Reasoning/Thinking

    • Attention to detail

    • Ability to follow procedures

    • Good verbal and written communication

    Job Responsibilities

    • Follows written procedures and scripts

    • Consults with team leadership and peers on case work

    • Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed

    • Communicates immediately to leadership all obstacles to completing work

    • Meets and exceeds departmental expectations for accuracy and productivity

    • Contributes subject area expertise to determine processing guidelines and assess if standards have been met

    • Utilizes documented team processes to ensure compliance with departmental standards

    • Data entry and verification

    • Drafts claimant facing communications based on guidance provided

    • Communicates directly with claimants by phone or email

    • Verifies data and processing requirements and makes corrections as necessary

    • Other projects as assigned

    • Has basic math knowledge

    Qualifications

    • Professional degree or equivalent experience

    • Excellent attention to detail

    • Strong communication skills, both written and verbal

    • Sharp critical thinking skills with sound judgment

    • Ability to sit at a computer workstation for long periods of time

    **Pay Details:** $21.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance