• Front Desk Clerk (Markle Evangeline Residence)

    The Salvation Army (New York, NY)


    Overview

     

    Responsible for the day-to-day running of the front desk reception, including ensuring all issues raised by residents and visitors is handled promptly, responding to telephone calls, resident questions, check-ins, and check-outs, Also, handling other clerical tasks. The ability to work flexible hours (e.g., Weekends and Holidays).

    Responsibilities

    + Undertake front desk daily duties.

    + Keep records of arrivals and departure of residents

    + Attend to residents needs and concerns in a friendly and cordial manner.

    + Ensure that residents follow all in-house rules and policies.

    + Ensure all visitors (family, friends, and delivery persons.) and all non-Salvation Army/Sodexo employees working in building sign in/out and provide them with a visitor’s pass,visitors are to be politely challenged as to the reason for entering the residence.

    + Assist the Admissions department as needed, as agreed by Director of Operations

    + Assist with creating photo IDs for all new residents and verify Markle resident IDs.

    + Monitor security video cameras and reports to administration unusual activities.

    + Process payments for fees.

    + Answer calls in a polite, friendly manner and forward calls or take messages as needed.

    + Accept packages and faxes and sort out daily mail.

    + Be aware and sensitive to the cultural and social population served.

    + Contact and inform the maintenance department of the floor number when the fire alarm rings.

    + Maintain log for borrowed resident keys.

    + Handling application and other clerical tasks.

    + Assist with room inspections as needed for current residents and incoming residents.

    + Monitor RDP database.

    + Maintain log for keys.

    + Assist with preparation of welcome packages for all arriving guests as needed.

    + Supervise security guards.

    + Monitor use of the fitness center including securing and processing approved “Informed Consent and Waiver of Liability” for residents participating in the fitness activities and program using the fitness room.

    + Perform other tasks and duties as assigned by the Salvation Army administration.

    Qualifications

    + High School Diploma or GED

    + Ability to communicate effectively in English (written and verbal)

    + Good Computer Skills (Microsoft Office)

     

    Job LocationsUS-NY-New York

     

    Job ID 2024-12754

     

    Category Administrative

     

    Compensation Salary is $18.00/HR

     

    Type Regular Full-Time