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WI-Fond du lac Regional Clinic West

Worker Type:

Regular

Job Highlights:

**Primary Location** : Floating between Pharmacy Plus and Main Street Pharmacy

**Department:** SSM Community Pharmacies

**Schedule** : Full Time days and some evenings. 8-hour shifts

**Shift** : Monday through Friday early shift 7:30-4, late shift 11:30-8, with every 7th weekend rotation.

**Starting Pay** : 18.00 minimum (Offers are based on years of experience and equity for this role.)

**Shift Differentials** : Increases for Evenings, Nights, & Weekends based on State and Job Profile

Job Summary:

Assists pharmacy staff with serving customers, insurance transactions, payments, stocking, inventory and medication delivery as allowed by state and federal regulations.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

+ Greet and acknowledge customers. Provides excellent customer service to patients, coworkers, and ancillary departments. Inform patients when delays are encountered with filling their prescriptions.

+ Retrieve completed orders from will call and call a pharmacist when the customer is ready for consultation.

+ Coordinates purchasing and pricing of OTC inventory and office supplies. Coordinates inventory returns and outdates. Ensure self-service pharmacy items are appropriately stocked and front end of pharmacy is neat, orderly and effectively merchandised. Maintains knowledgeable of merchandise and assists customers within the pharmacy.

+ Bills insurance and/or customers for prescriptions and merchandise and can resolve routine questions and/or insurance rejections or escalate to proper channels.

+ Maintain patient charges, payroll deductions and monthly billing per local policy. Operates the cash register or point of sale (POS) system and performs end of day balance per established procedures.

+ Answer telephones and emails, responding to inquiries that do not require the attention of a pharmacist or technician. Record complete messages for follow up by another pharmacy member.

+ Reconciles invoices to medications and supplies received according to established procedures. Monitors inventory and reports discrepancies to a technician or pharmacist.

+ Delivers medications to patients as assigned and allowed per all state and federal regulations, including but not limited to bedside delivery, preparation of mailed and couriered prescriptions, and counter service pick up.

+ Works in a constant state of alertness and safe manner.

+ Performs other duties as assigned.

EDUCATION

EXPERIENCE

+ No experience required

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

+ Frequent keyboard use/data entry.

+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.

+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

+ Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ None

Department:

3902030038 AHE West Pharmacy

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits)

_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_