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Director of Clinical Strategy & Provider Success
- Mindful Support Services (Mountlake Terrace, WA)
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About Mindful Therapy Group
Mindful Therapy Group is a leading behavioral health platform that partners with independent mental health and wellness providers by offering them the infrastructure, administrative support, and community they need to thrive in private practice. With a rapidly growing presence across five states, MTG is on a mission to expand access to high-quality, client-centered care while honoring clinician autonomy and independence.
We are a clinician-first organization that believes mental health care delivery can be transformed through smarter systems, stronger support, and sustainable innovation.
Position Overview
We are seeking a Director of Clinical Strategy & Provider Success to lead the development of scalable, clinically sound, and autonomy-respecting systems to support our network of independent providers. This role will shape the delivery of non-mandatory clinical programming, build internal tools for provider success, and work cross-functionally to align behavioral health strategy with MTG’s operational and payer goals.
The ideal candidate will be instrumental in shaping MTG’s clinical programming, supporting clinicians (therapists, psychologists, and psychiatric nurse practitioners) in navigating complex documentation and compliance questions, and serving as a key contributor in our measurement-based care initiatives. This leader must be adept at translating clinical knowledge into actionable tools, aligning behavioral health strategy with payer expectations, and driving cross-functional projects to execution.
Key Responsibilities
+ Serve as the primary clinical point of contact for providers seeking guidance on documentation, compliance, ethics, and coding.
+ Design and implement non-directive clinical programming, such as peer consultation groups and continuing education opportunities.
+ Develop clinical toolkits and best practice guides that support providers in documentation, ethics, and care quality.
+ Lead cross-functional clinical projects related to quality improvement, compliance, provider onboarding, and outcomes tracking.
+ Partner with internal teams (e.g., Provider Services, Intake, Marketing, QA) to ensure clinical strategy is embedded in operational and growth plans.
+ Drive adoption of measurement-based care tools and foster a culture of outcomes-driven clinical excellence.
+ Monitor clinical trends, regulatory changes, and emerging best practices to keep MTG's resources current and relevant.
+ Contribute to MTG’s payer strategy by applying clinical knowledge to support value-based care (VBC) initiatives, including outcomes definition, metric alignment, and provider readiness.
Requirements
Required Qualifications
+ Master's degree or higher in behavioral health (e.g., LMHC, LCSW, PsyD, PhD, LMFT)
+ Minimum of 5 years of experience in clinical leadership, program development, or a related role
+ Strong grasp of clinical documentation, risk management, and ethical practice
+ Deep understanding of ethical practice, risk management, and clinical quality standards
+ Experience working with or supporting independent clinicians
+ Project management experience across cross-functional teams
+ Knowledge of value-based care principles, measurement-based care, and clinical KPIs
+ Exceptional communication and problem-solving skills
Preferred Qualifications
+ Experience in a multi-state or MSO (Managed Services Organization) behavioral health environment
+ Familiarity with payer dynamics, VBC models, and compliance in 1099 or MSO structures
+ Experience developing scalable, provider-facing educational tools
+ Experience with data analysis related to clinical performance and outcomes
Key Competencies
+ Clinician-first mindset and ability to balance autonomy with accountability
+ Strategic thinker with operational pragmatism and a strong bias toward action
+ Excellent interpersonal skills and ability to guide difficult conversations with professionalism
+ Data-informed decision-maker with operational sensibility
+ Strong alignment with MTG’s values of autonomy, access, equity, and provider empowerment
Benefits
Compensation & Benefits
+ Competitive salary based on experience
+ Performance-based bonus potential
+ Comprehensive medical, dental, and vision coverage
+ 401(k) with employer match
+ Generous PTO, paid holidays, and flexible work environment
Mindful Therapy Group is an equal opportunity employer. We welcome diverse perspectives and are committed to building an inclusive environment that reflects the communities we serve.
Job Type: Full-time
Salary: $120,000 - $150,000 per year
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