• Print Shop Manager

    ABC Imaging (Concord, CA)


    ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

    POSITION SUMMARY:

    We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.

     

    *Printing Experience and Large Format Printing is Required!*

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    + Partners with shop and remote leadership to provide administrative and managerial support for the designated shop

    + Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation

    + Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info

    + Contacts clients with questions on specifications and/or questions regarding print job submitted

    + Ensures all project deadlines are met and associated cost budgets are adhered to

    + Trains shop staff on proper production procedures and techniques

    + Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity

    + Manages inventory and organization of supplies

    + Resolves all customer escalations in a professional manner

    + Fills in for various departments as needed.

    + Other duties as assigned

    EDUCATION, EXPERIENCE & SKILLS REQUIRED:

    + High school diploma or equivalent

    + At least 3 – 5 years experience in a related field

    + Experience with Grand Large Format Printing

    + Strong leadership ability to motivate employees

    + Superior customer service ability and experience in working with customers both over the phone and in person

    + Ability to communicate effectively with employees when delegating work and explaining procedures and processes

    + Expert knowledge of equipment and materials

    + Ability to speak knowledgeably about department capability and company to potential and existing clients

    + Highly developed organizational ability

    + Ability to handle multiple tasks without losing focus