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Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Responsible for checking library materials in and out and verifying that customers are authorized to use the facility. Issues library cards to new patrons. Explains library rules, regulations, circulation procedures, and entitlements to library customers. Accepts payments for lost or damaged materials. Takes requests for reserves and inter/intra library loans, and periodically checks to see that requests are filled. Accurately compiles and records statistics on library usage such as book circulation, attendance, computer searches, reference questions, etc. Assists customers in locating and utilizing library departments, catalogs, directories, indexes, files, and standard reference materials. Performs technical service reviews of new library materials, including books, DVDs, CDs, and other media items, to ensure accuracy. With Librarian approval, reviews and submits orders for new library materials. With oversight from the Librarian, create, review, modify, and implement tools to ensure that essential library functions and tasks are being properly performed and completed on a daily basis. Relays instructions from supervisor. Gets work started and sets work pace. Demonstrates work methods, and provides work-related guidance. Checks on work and meets productivity goals. Provide monthly staff training on online resources and in-house resources. Assists the Librarian by tracking the completion of staff annual training requirements. Performs a variety of general office and clerical tasks in support of library operations. Answers the telephone, takes messages and refers callers to appropriate staff members. Arranges and files items in subject and chronological order in accordance with Marine Corps records management policies and procedure. Picks up, sorts, and distributes mail accurately and within established time frames. May be required to support or facilitate family programs and events at any of the Library program sites, to include Main or Branch Library. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications MINIMUM QUALIFICATIONS: This position will be required to work weekends, evenings, and holidays as assigned. Must have three years of experience that demonstrates knowledge of standard, professionally accepted techniques and methods of a library or library system. Must have knowledge of the library's online computer system. Must have working knowledge of Microsoft Office Specialist applications, to include Word, PowerPoint, and Excel. Must have the ability to operate basic library equipment such as copying machine and audio-visual equipment. Must have knowledge of grammar, spelling, capitalization, syllabication, and punctuation required to prepare routine correspondence and to file and locate materials accurately. Must be able to properly use a debit/credit card machine and prepare applicable financial statements. Must possess a current, state-issued driver's license. This is a white-collar position where occasional lifting up to 20 lbs may be required. Education Additional Information Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation. GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.