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The Epicor Business Analyst/Developer will play a crucial role in supporting our Epicor ERP system. This position will involve analyzing business requirements, developing solutions, and providing technical support to end-users. The ideal candidate will have a strong background in Epicor ERP, excellent problem-solving skills, and a passion for helping others.

Responsibilities:

+ Business Analysis:

+ Collaborate with stakeholders to gather and document business requirements

+ Analyze existing processes and recommend improvements using Epicor ERP

+ Create detailed functional specifications and process documentation

+ Development:

+ Develop and customize Epicor solutions, including reports, dashboards, and workflows

+ Utilize Epicor’s customization tools (e.g., BPM, dashboards, and custom code) to enhance system functionality

+ Perform system testing and validation to ensure quality deliverables

+ Help Desk Support:

+ Provide first-level technical support for Epicor ERP users

+ Troubleshoot and resolve system issues and user inquiries efficiently

+ Maintain documentation of issues, resolutions, and knowledge base articles for root cause analysis of systemic issues

+ Training and Support:

+ Assist in developing training materials and conducting user training sessions

+ Support end-users in the effective use of the Epicor system, promoting best practices

+ Continuous Improvement:

+ Stay updated on Epicor enhancements and industry trends

+ Participate in system upgrades and improvements to optimize functionality

Qualifications:

+ Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field

+ Proven experience with Epicor ERP, preferably in a similar role

+ Strong analytical and problem-solving skills

+ Proficiency in SQL and experience with reporting tools (e.g., SSRS, Epicor Report Designer)

+ Excellent communication and interpersonal skills

+ Ability to work independently and as part of a team in a fast-paced environment

+ Experience in a help desk or technical support role is a plus

+ Authorized to work in the US

Preferred Skills:

+ Familiarity with manufacturing or distribution processes

+ Knowledge of Epicor modules (e.g., Finance, Supply Chain, Production) is a plus

+ Experience with integrations and API usage

Please note: The salary range is based on our market pay structure. However, individual salaries are determined by a variety of factors including, but not limited to, business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At Valcor Engineering, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 30+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; long term disability coverage; and life and accident insurance. We also have an employee assistance program. Our leave programs include Vacation and PTO time off, paid holidays, as well as other types such as bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. All qualified applicants will be considered for employment without regard to these characteristics.