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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job: Medical Receptionist

Hours: 7:30am-4:00pm Monday-Friday

Department: Princeton Urogynecology

_External applicants will receive a $500 sign-on bonus!_

Summary:

+ Medical receptionists welcome patients, answer phones and manage appointments. They are the first point of contact for patients in a healthcare facility

+ Medical receptionists are responsible for scheduling patient appointments, receiving and processing outpatients, collecting and communicating patient demographic/insurance information, data entry of patient services and co-payments, payment reconciliation and deposit, processing referrals and pre-certification of procedures

Responsibilities:

+ Greet incoming patients, noting their arrival time in the scheduling system

+ Confirm patient demographic information by providing form and HIPAA privacy notice to patients for completion

+ Instruct new patients in proper method to complete new patient forms, obtain insurance information, set up medical record and attach copies to the encounter slip

+ File demographic/HIPAA information in medical record and make copies of new insurance cards

+ Collect appropriate co-payments for managed care members, post payment and issue receipt

+ Collect referrals, when appropriate

+ Ensure that medical record is updated on EMR and checked in on a timely manner

+ Answer assigned telephone lines appropriately and promptly, transferring to correct parties when necessary. Take precise messages when necessary

+ Schedule patient appointments for all physicians by telephone or in person

+ Process patients completing their office visits. Collect co-payment. Schedule follow up appointment and coordinate physician notes or referrals with appropriate front desk personnel

+ Confirm appointments for next day, reminding them to bring referrals/records

+ Coordinate procedure scheduling for additional testing as ordered by physician

+ Maintain knowledge of managed care and third-party billing requirements relative to front desk processes, including insurance verification, co-payments and referrals

Education or Equivalent Experience:

+ Required:

+ H.S. Diploma/GED

+ Preferred:

+ Two years of medical receptionist/front desk experience required, to include knowledge of medical terminology/abbreviations and physician office operations

+ Associate of Arts or Science

+ Associates degree or coding certification preferred

Why choose Penn Medicine?

+ Endless opportunities for career growth

+ Penn Medicine believes in its' people - the organization can only be successful with our valued employees

+ Eligible for Medical/Dental/Prescription/Life Insurance the 1st of the month following your hire date

+ Prepaid Tuition Assistance

+ Access to over 1300 courses to provide professional and personal growth

+ Access to Penn Medicine's Wellfocused program to support emotional and physical wellness

+ Access to hundreds of employee discounts

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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