• Engagement Specialist (Bi-Lingual Spanish)

    City of New York (New York, NY)


    Job Description

    The New York County District Attorney's Office has an immediate opening for an Engagement Specialist, Bi-Lingual Spanish in the Early Engagement Case Support Unit (EECU). In this position the Engagement Specialist- Bi-Lingual Spanish, is responsible for obtaining signed supporting depositions, on Rapid Reset/Felony & Core cases, assisting victims in understanding the criminal justice system, referring for advocacy and counseling services, and provides information regarding crime victims’ rights, in Spanish/English.

    Responsibilities include but are not limited to:

    - Contact victims and witnesses to obtain a supporting deposition.

     

    - Mail, e-mail, the supporting deposition to victims/witnesses.

     

    - Inform victims of the wide range of services available to them through Survivor Services Bureau (SSB), and make the appropriate referrals .

     

    - Explain the criminal justice system and provide case information.

     

    - Assist victims with orders of protection and registration for notification of inmate release (VINE)

     

    - Responsible for interpreting legal documents from English to Spanish for the victims and/or witnesses.

     

    - Translate complaints and supporting depositions to victims & witnesses and complete the Affidavit of Translation Form (AOT)

     

    - Process all corrobs received via mail, electronic signature, for scanning.

     

    - Organize, and file supporting depositions in court.

     

    - Conduct clear searches to obtain victim information, notify ADA, and update the database system accordingly.

     

    - Collaborate with other units/bureaus in DANY as needed for case updates.

     

    - Liaise with victims and Assistant District Attorneys.

     

    - Perform related tasks as assigned.

    In addition to the Minimum Qualification Requirements, candidates must possess the following:

    - Bachelor’s degree.

     

    - Must possess high fluency in Spanish & English both oral and written.

    Preferred Requirements/Skills:

    - Must possess high fluency in Spanish & English both oral and written.

     

    - Social service degrees preferred.

     

    - ASL proficiency a plus.

     

    - Experience working with crime victims preferred.

     

    - Familiarity with the criminal justice system preferred.

     

    - Must be able to work one 12:00 pm – 8:00 pm late night shift weekly.

     

    - Training and/or experience in customer-service and advocacy preferred.

     

    - Ability to demonstrate a high level of confidentiality and sensitivity to victim issues.

     

    - Must be able to perform under pressure in a fast-paced environment; must be detail oriented self-motivated, able to multi-task, and high concern for data accuracy.

     

    - Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment.

     

    - Strong organizational and computer skills.

     

    - Ability to follow directions and apply proper policies, procedures, and guidelines.

     

    - Ability to handle high caseload and set priorities.

     

    - Ability to interact effectively with victims, witnesses, Assistant District Attorneys, law enforcement officers and criminal justice personnel.

    How to Apply:

    - Apply with a Cover Letter & Resume.

    Hours/Shift:

    - Monday – Friday, 9:00 am – 5:00 pm.

     

    - Flexibility for late night shifts from 12:00 pm – 8:00 pm required a few times per month based on scheduling.

    Additional Information:

    - Current office employees: To be eligible for a transfer or promotion, staff must have already served at least 1 year in their current position and be in good standing. In addition, must meet the minimum qualifications of the position.

     

    - Looking for candidates that could commit to one (1) year to the hiring unit.

     

    - Authorization to work in the United States is required for this position.

    COMMUNITY ASSOCIATE - 56057

    Qualifications

    Qualification Requirements

    1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or

    2. Education and/or experience which is equivalent to "1" above.

     

    Additional Information

     

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

     

    Salary Min: $ 50,619.00

     

    Salary Max: $ 50,619.00