• Referral Intake Specialist

    UNC Health Care (Kinston, NC)


    Description

    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

    Summary:

    + The Referral Intake Specialist serves as a key liaison between referral sources, patients, and insurance providers to ensure timely and accurate delivery of medically prescribed equipment and supplies. This role involves coordinating with healthcare professionals to verify prescriptions and working closely with patients and their insurance companies to secure coverage and reimbursement for the equipment and services provided by Down East Medical Supply. By managing these critical interactions, the Referral Intake Specialist helps ensure that patients receive the care and supplies they need without unnecessary delays or complications.

    Responsibilities:

    + Physicians, patients, and customers are supported through the efficient and timely delivery of high-quality durable medical equipment and supplies. In performing these duties, the individual maintains professionalism and fosters positive interpersonal relationships, consistently reflecting the values and reputation of Down East Medical Supply and UNC Lenoir Health.

    LENOIR

    Other Information

    Other information:

    Qualifications

    EDUCATION REQUIREMENTS

    High School Graduate

    PROFESSIONAL EXPERIENCE REQUIREMENT

    One (1) year experience in the medical field filing insurance.

    LICENSURE/REGISTRATION/CERTIFICATION

    None required.

    KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

    Verbal and writing skills are necessary for effective communication with referral services, insurance companies and customers. Knowledge of durable medical equipment and medical terminology.

    WORK ENVIRONMENT

    Stressful working conditions, irregular hours, constant interruptions.

    PHYSICAL REQUIREMENT

    Ability to lift load of up to 50 lbs.

     

    01.9950.4462

    Job Details

    Legal Employer: Lenoir Health

     

    Entity: UNC Lenoir Health Care

     

    Organization Unit: Down East Med

     

    Work Type: Full Time

     

    Standard Hours Per Week: 40.00

     

    Salary Range: $18.09 - $20.81 per hour (Minimum to Midpoint )

     

    Pay offers are determined by experience and internal equity

     

    Work Assignment Type: Onsite

     

    Work Schedule: Day Job

     

    Location of Job: US:NC:Kinston

     

    Exempt From Overtime: Exempt: No

     

    Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.