• Senior Account Management Specialist

    CACI International (Omaha, NE)


    Senior Account Management Specialist

     

    Job Category: Information Technology

     

    Time Type: Full time

     

    Minimum Clearance Required to Start: TS/SCI

     

    Employee Type: Regular

     

    Percentage of Travel Required: Up to 10%

     

    Type of Travel: Continental US

     

    * * *

    The Opportunity:

    CACI is seeking a Senior Account Management Specialist to ensure the seamless operation of enterprise IT services. This position focuses on managing computer support accounts through external mission partners, providing technical assistance, and enhancing operational efficiency through strategic IT solutions across multiple enterprises and classification levels. The work location for this position is Omaha, Nebraska. The position is contingent upon award of the United States Strategic Command SCITLS contract.

    Responsibilities:

    Account Management Specialist, Senior:

    + Provides enterprise service support for Software as a Service (SaaS) on-premise and off-premise cloud deployments

    + Performs external cloud hosted service user accounts management activities, including adding new users, changing user settings, deleting stale accounts, user licensing, and other accounts management activities as required

    + Performs user account audits for management activities once per calendar year or as required or directed for all external/cloud service user accounts

    + Possesses and applies comprehensive knowledge across key tasks and high-impact assignments

    + Functions as a technical expert across multiple project assignments

    + Must be willing and able to work rotating shifts (days, evenings, nights, weekends, holidays) as required by mission needs

    + Additional Duties: Perform other related duties as assigned by leadership to meet mission requirements and support USSTRATCOM objectives. Depending on experience and team structure, this role may involve working under direct supervision or potentially providing guidance, training, or supervision to others

    Qualifications:

    _Required:_

    + Top Secret security clearance with SCI eligibility

    + Bachelor's degree in Computer Science, Information Technology, or a related field

    + Minimum of 3 years in IT support, with a focus on account management and enterprise operations

    + Required 8140 Cert within 6 months of start date: 411 - Intermediate; GFACT or CND or Security+ or GSEC; OR Applicable degree ABET accredited/CAE designated; OR Training

    AND

    + Additional Cert: N/A

    + Strong analytical and problem-solving skills

    + Excellent verbal and written communication abilities

    + Proficiency in IT service management tools and methodologies

    + Ability to work independently and as part of a team in a fast-paced environment

     

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    What You Can Expect:

    A culture of integrity.

     

    At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

     

    An environment of trust.

     

    CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

     

    A focus on continuous growth.

     

    Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

     

    **Your potential is limitless.** So is ours.

     

    Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

     

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    **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

    The proposed salary range for this position is:

    $44,700 - $91,700

     

    _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._