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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Shift manager is an exempt employee that provides work direction and coordinates the activities of staff involved in operations activities. The manager can perform the most complex assignments and gets involved in solving the most complex problems seeking guidance and advice from the operations manager only in the most complex matters. The shift manager has a large degree of independence in making decisions and is able to conduct duties and responsibilities of the SCC operator position while overseeing daily operations and managing special assignments, such as staffing, knowledge management, training and/or quality assurance.

Basic Qualifications

+ Bachelor's degree, or equivalent work experience

+ Typically, 2+ years of applicable experience

Preferred Skills/Experience

+ Thorough knowledge of operations, products/services, systems, and risks/controls applicable to assigned area

+ Thorough understanding of applicable laws, regulations, financial services, and regulatory trends

+ Well-developed analytical skills

+ Ability to research and manage multiple projects and deadlines simultaneously

+ Strong PC skills, particularly word processing, spreadsheet, databases, and presentations

+ Effective verbal and written communication skills

+ Good at developing effective working relationships.

+ Flexible and Views change or problems as opportunities to grow and to develop new and better ways to do things; adjusts to change in routine; copes with demands put on them due to the changing demands from management.

+ Takes initiative. Assumes responsibility for necessary actions and problem resolution when accountability is not clear.

Schedule is:

+ On site, Monday- Friday 3:30 PM CT - 12:00 AM CT

+ Additionally on Wednesday and Thursday we have an 11:00 AM CT huddle for approximately one hour with all leadership.

**We are hiring in the following locations:

+ St. Paul, MN

+ Gresham, OR

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

E-Verify

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00 - $92,400.00

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.