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Patient Account Representative - Continuing Care…
- Trinity Health (Davenport, IA)
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Employment Type:
Full time
Shift:
Day Shift
Description:
At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.
MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.
Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! (https://www.genesishealth.com/)
Join the MercyOne Family! We are looking to hire a Patient Account Representative!
As a Patient Account Representative at MercyOne, you will be responsible for charge entry of patient accounts, verification of data, and production of billing claims for third party payers and patients, and posting of remittances in accordance with agency policies and procedures. The Patient Account Representative will manage all incoming phone calls from patients, 3rd party insurance representatives and others related to the billing cycle. Patient Account Representatives will review applicable billings and remittances for compliance with managed care and self-pay contracts as well as researching and correcting denied patient claims. The Patient Account Representative is responsible for the follow-up and collection of patient accounts. Other duties as assigned.
Schedule:
+ Full Time 40hrs a week, Monday - Friday from 8am to 5pm.
General Requirements:
+ Billing/Accounts receivable experience and/or collections experience. Customer service background and word processing with a minimum of 40 wpm.
+ Part B Billing/Reimbursement courses.
+ Less than 1 year experience required.
+ Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.
Education:
+ High school graduation or equivalent
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers (https://www.mercyone.org/careers/) to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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