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Working Title: Database Operations Systems Supervisor

Job Class: Systems Supervisor

Agency: Minnesota IT Services

+ **Job ID** : 85766

+ **Location** : St. Paul

+ **Telework Eligible** : Yes #LI-Hybrid

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 04/30/2025

+ **Closing Date** : 05/14/2025

+ **Hiring Agency/Seniority Unit** : Minnesota IT Services

+ **Division/Unit** : Department of Human Services (DHS)

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $41.69 - $71.54 / hourly; $87,048 - $149,375 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 216 - Middle Management Association/MMA

+ **FLSA Status** : Exempt - Executive

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

As the Database Operations Systems Supervisor, you will supervise and manage highly technical database staff who provide database administration and consultation across the DHS/MNsure agency, MNIT DHS/MNsure, and Minnesota IT Services organizations. Provide advanced professional technical knowledge and skills in database administration, project management for assigned work, break/fix resolution processes, and staff direction of assigned projects and activities, as well as perform assigned independent work on research studies, with thorough evaluation of existing and new database technology along with feasibility studies. Establish and monitor adherence to system and security standards. Supervisory responsibilities extend to work coordination, job assignment, employee development and evaluation.

The position will work closely with Directors, Managers, Supervisors and staff across Minnesota IT Services and business partners from the Department of Human Service, MNsure, Counties and Tribal offices to support the advancement and management of databases and applications in a mission critical, real-time, 24 X 7 system environments.

This position requires an employee to be onsite in St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.

+ Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis.

+ Only candidates residing in Minnesota and its bordering counties are eligible for telework.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:

Position requires a minimum of four (4) years of database management experience.

Experience must include:

+ Minimum of two (2) years in a lead role or supervisory capacity.

+ Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

+ Customer service skills, including active listening, empathy, and problem-solving.

+ Skilled in working with complex database environments that handle confidential and highly sensitive data, and in managing the remediation of all security issues.

+ Expertise in cloud-based infrastructure and migrating complex database systems to the cloud, such as Azure.

+ Proven ability to work in large-scale enterprise systems with at least a thousand users.

+ Competence in vendor management.

+ Adept at managing production support activities for large-scale enterprise-critical systems, including problem resolution activities and communications.

Preferred Qualifications

+ Knowledge of Oracle and SQL Server.

+ Five (5) years of database management experience, and three (3) years of lead work or supervisory experience.

+ Strong skills in working with business partners and/or IT partners on developing and executing scope, budget, and schedule.

+ Strong skills in fostering an inclusive work environment, developing rapport, networking, resolving conflict and negotiating diplomatically with others to bridge differences.

+ Strong ability to be able to translate technical information into plain language and vice versa.

+ Strong skills in organization, prioritization, and time management including the ability to understand problems before delivering a solution in a complex environment.

+ Thorough knowledge of the methods and techniques of systems analysis and design, and standard systems development methodology

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

+ SEMA4 Records Check (applies to current and past state employees only)

+ Criminal History Check

+ Reference Check

+ Social Security and Address Verification

+ Education Verification

+ Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.