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Assistant Director of Veteran Affairs and Student Leadership (HEOa)

POSITION DETAILS

Reporting to the Associate Director of Student Life and Veteran Services, the Assistant Director of Veteran Services is responsible for planning, implementing, and overseeing the administration of leadership education and diversity programs within the Office of Student Life. This role serves as a key liaison between the Assistant Director of Student Affairs and various departments within the division, ensuring effective communication, operational efficiency, and alignment with institutional goals.

The Assistant Director is expected to:

• Assist the Associate Director in collaborating with college departments to create and implement programs that promote Veteran student engagement, leadership development, and personal growth, ensuring alignment with college objectives and student needs.

• Under the Associate Director’s supervision provide strategic leadership in managing the Veteran Services Office, ensuring timely and accurate support for veteran students, including advising on educational benefits, transition support, and services that foster academic and personal success.

• Collaborate with the Financial Aid and Bursar Offices to ensure compliance with GI Bill® requirements, guaranteeing that veteran students receive their benefits in a timely manner and remain in good standing.

• Work closely with the Admissions Office to develop strategies that enhance the recruitment of new and transfer veteran students, contributing to enrollment growth.

• Collaborate with academic advisors to track veteran student progress, ensuring their retention and supporting their successful completion of degrees.

• Assist the Associate Director to build and maintain partnerships with veterans' organizations and external agencies to expand resources and services, facilitating a smooth transition into college life for veteran students.

• Serve as an advocate for veteran students, addressing their unique needs within the campus community and identifying opportunities for enhancing their college experience.

• Provide support to the Associate Director of Student Life and Veteran Services in the daily operations and leadership development programs of the Office of Student Life and Leadership Development.

• Supervise designated spaces for graduate and undergraduate students, while advising the Graduate Student Council, providing mentorship and guidance for student governance.

• Collaborate with Student Life staff to support the planning and execution of annual Summer Student Leadership Retreats, conferences, seminars, and workshops that enrich the experiences of veteran students and other student organizations.

• Assist in processing event applications for on-campus and off-campus activities organized by student organizations, ensuring compliance with college policies and regulations.

• Assist the Associate Director to assess program effectiveness by conducting statistical analyses of participant data, attendance, and engagement.

• Coordinate college-wide events such as Commencement, Convocation, and Orientation, contributing to the successful execution of these institutional milestones.

• Serve on college-wide committees, providing insights and expertise related to student life and veteran affairs.

• Organize and oversee evening and weekend events as required, supporting the broader mission of student life and leadership development.

QUALIFICATIONS

Bachelor's degree and four years' related experience required.

PREFERED QUALIFICATIONS:

Candidates must possess a deep understanding of student development and the critical role co-curricular programming plays in enhancing student learning. They should be able to provide leadership, service-learning opportunities, and veteran-specific programming, with a proven record of success in program development, management, and assessment. The successful candidate will be a proactive self-starter with the ability to take initiative, exercise sound judgment, and diplomatically resolve problems. They must be capable of working effectively with a diverse student body, including veteran students, and demonstrate a collaborative approach when engaging with staff, faculty, and various campus departments, such as Financial Aid, Bursar, Admissions, and Academic Advising. Strong organizational skills are essential, with the ability to prioritize tasks, manage multiple demands, and meet deadlines. Exceptional verbal, written, interpersonal communication, presentation, and networking skills are required. The ideal candidate will also have extensive experience in leadership training, providing regular development opportunities to staff and students, and will work collaboratively with academic departments and administrators to support veteran students through service learning and leadership initiatives.

CUNY TITLE OVERVIEW

- Develops and implements programming, services, and learning opportunities for students, promoting the personal development of a diverse student population.

- Administers one or more student affairs programs, providing program management, assistance with policy development, supervision and training of all professional and support staff, budget monitoring, and report preparation

- Serves as a resource to student groups and/or populations as a consultant and advocate for their concerns

- Researches and stays current on higher education programs, trends, and issues with student impact

- Produces workshops and materials to support student programs; manages on-line communities; develops on-line social networking activities, and develops and maintains multimedia content on program web sites

- Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary Range: $62,411 - $75,465. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

HOW TO APPLY

If you are viewing this job posting in CUNYfirst, please click on "Apply Now" on the bottom of this page and follow the instructions.

If you are viewing this job posting externally, please apply as follows:

Go to www.cuny.edu and click on "Employment"

Click "Search job listings "Click on "More options to search for CUNY jobs"

Search for Job Opening ID number: 29907

Click on the "Apply Now" button and follow the instructions.

PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.

CLOSING DATE

June 16, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

29907

Location

City College of New York