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Academic Program Coordinator/Health Information Management Department

POSITION DETAILS

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

The Health Information Management department is a growing and student-centered unit offering both undergraduate and graduate degree programs that lead to high-demand roles in healthcare leadership, health informatics, and project management. Our curriculum blends technical training with professional skill development to prepare students for RHIA certification and career advancement. We are seeking a detail-oriented and collaborative program coordinator to support our operations, enhance the student experience, and contribute to the continued success and strategic growth of the department.

In addition to the CUNY Title Overview, the Program Coordinator will report to the Program Manager for Health Information Management department and will:

• Assist with various administrative processes: faculty teaching schedules, textbook assignments in compliance with the Higher Education Opportunity Act (HEOA), teaching observations, and other semesterly activities/processes;

• Support academic advisement for current and prospective students medical coding students;

• Monitor and respond to program vanity emails;

• Facilitate undergraduate orientation;

• Provide support to program the program manager with department operations;

• Serve as resource person for students and faculty regarding program policies;

• Assist with coordination of program events;

• Contribute to the overall success of HIM programs by performing other department duties as assigned

NOTE:

• Until further notice, work will be performed in a hybrid manner with 70% onsite presence.

• Candidates must be legally authorized to work in the United States on a full-time basis.

QUALIFICATIONS

Bachelor's Degree required.

The preferred candidate will have:

+ A bachelor's degree in a related field;

+ Experience with online courses;

+ Student advisement or mentoring experience;

+ Ability to work efficiently with others in a fast-paced environment;

+ Proficiency in Microsoft Office Suite; Sharepoint, and Teams;

+ Excellent verbal and written communication skills.

CUNY TITLE OVERVIEW

Provides basic operational and analytical support related to a College's specialized academic program.

- Supports the directors and managers with orientation preparation, student advisement regarding program requirements, and providing basic information about financial aid and registration

- Manages office records including faculty files; prepares reports and surveys; collects and maintains statistical data on program activities

- Serves as liaison to various College offices to provide service delivery and appropriate referrals to students

- Collects and reviews syllabi to ensure compliance with standards

- Serves as resource person for students and faculty regarding program policies and procedures

- May supervise office operations and/or monitor department budget

- Performs related duties as assigned.

Job Title Name: Academic Program Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience between $57,517 - $62,689.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

From our job posting system, select "Apply Now", create or log in to a user account, and provide the requested information. If you are viewing this posting from outside our system, access the employment page on our web site and search for this vacancy using Job ID# 30272 or Title.

+ Applicantsmustattacharesumeandcoverletter.

+ Candidates must be legally authorized to work in the United States on a full-time basis.

CLOSING DATE

May 21, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30272

Location

School of Professional Studies