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Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Accounts Coord GI Center with HCA Florida North Florida Hospital you can be a part of an organization that is devoted to giving back!

Benefits

HCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Florida North Florida Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Accounts Coord GI Center to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

Responsible for the day-to-day functions of the registration and reception area. Performs oversight of front office operations in the absence of the Office Manager or Director. Responsible for establishing the initial and on-going impression for patients, families and/or caregivers, and other customers. Responsible for accurate and timely collection of payments, submission of refunds, balancing each day, scheduling of patient appointments, complete and accurate maintenance of medical records, and providing support to clinical and administrative staff to enable operations to run efficiently.

What you will do in this role:

+ Maintains expertise in Business Office operations.

+ Serves as a resource to meet the needs of the Business Office staff.

+ Works with 3rd part billing company to investigate and resolves patient complaints that pertain to billing.

+ Posts receipts accurately, balances and prepares daily bank deposits and receipt money.

+ Generates accurate financial reports each day

+ Sort and distribute incoming mail.

+ Deposit checks through bank as appropriate, disburse to billing company as appropriate.

+ Post all mailed payments to patient accounts.

+ Assist in patient registration as needed.

+ Handles patient phone calls, including taking and posting payments to patient accounts.

+ Ensures that all financial agreements made prior to and/or during registration are properly documented and entered inthe system promptly.

+ Identified and processes patient and third-party insurance refunds in a timely manner

+ Identifies those patients with inadequate or no insurance coverage. Makes personal contact with patient or guarantorto make financial arrangements.

+ Identifies and attempts to collect the estimated self-pay portion of all accounts prior to admission.

+ Review all demographics with patient to ensure accuracy and completion.

+ Is familiar with and can explain each business office document to the patient/care giver.

+ Makes financial arrangements with guarantors who are unable to pay their self-pay balances in full prior to admission.

+ Documents financial arrangements on a promissory note and in the computer.

+ Notifies billing company immediately of any and all problem accounts or potential problems that may arise.

+ Responsible for balancing payment batches at the end of each day.

+ Corrects and resolves errors found during daily close.

+ Accurately answers and/or initiates correspondence in a timely manner.

+ Prioritizes work efficiently and effectively.

+ Assists the Director in the day to day running of the business office.

+ Assists pre-registration and registration with billing/insurance/payment issues as they arise.

+ Assists pre-registration with insurance eligibility and benefits.

+ Assists pre-registration with patient calls.

+ Assists registration with angry/difficult patients.

+ Responsible for all Lead MOA duties.

+ Responsible for HIM specialist duties in their absence.

+ Orients new staff.

+ Maintains postage machine funding and supplies

+ Assists with Kronos in the absence of the Director.

+ Assists with Supply Ordering.

+ Maintains procedure schedules daily.

+ Maintains opening of schedules throughout the year.

+ Prepares all documentation for annual accounting audit.

+ Serves as custodian of the cash box for over-the-counter collections.

+ Ensures all forms are in stock and accurate. Revises as necessary.

+ Performs other related functions as assigned.

What qualifications you will need:

+ High School Graduate / GED

+ 3 to 5 years related experience.

+ Demonstrated communications and customer service skills, success in organizing work and ability to multi-task.

HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center. For over 49 years, we have served North Central Florida. We offer comprehensive cardiovascular care, oncology, orthopedics, and neurosciences. We offer minimally-invasive laparoscopic and robotic surgery, weight loss surgery and treatment. Other services that we provide include women’s health and wound therapy. We are fully accredited by the Joint Commission and certified as a Comprehensive Stroke Center. Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery. We are committed to patient safety and quality of care. We have received the highest scores available in recognition of this commitment.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Accounts Coord GI Center opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.