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Description

Amazon's Transportation Operations Management (TOM) Product and Services team is driving change in the Middle Mile. The TOM team is looking for a Program Manager to work within the TOM Program Management Office (PMO) to help drive implementation, measurement, and Amazon mechanisms. In this role, you would be responsible for coordinating across the organization to successfully launch and integrate new tech innovations and operational processes to be used in TOM’s Transportation, Yard, and Gate operations.

In 2025 and beyond, TOM will be rolling out innovative tech driven product solutions along with establishing a best-in-class centralized Program Management Office (PMO) to help drive overall TOM in-yard and on-the-road operations. These mechanisms identified and implemented will provide a better product engagement and ensure an overall better execution and implementation for all tech and our associates while being able to scale with Amazon’s ever-growing fulfillment network. As a Program Manager you will oversee and manage technology rollouts by partnering with various team members across the TOM and Technology (Tech) organization and Yard Automation (YA). These large-scale projects will impact how we operate at hundreds of TOM managed Yards. Come join us building out these innovative solutions in the TOM network!

Key job responsibilities

- Analyze, implement, and monitor best practice solutions

- Identify areas to implement and drive scale through mechanisms

- Lead large scale project teams and successfully manage project launches across multiple stakeholders and dispersed geographies

- Build project plans, balancing business needs with project risks and resources availability

- Coordinate cross-team efforts at a global scale to drive standardization

- Identify appropriate performance metrics for each program and ensure consistent measurement and accountability

- Manage financial entitlement and cost saving business justification

Basic Qualifications

- 3+ years of program or project management experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

- Bachelor's degree

Preferred Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

- Master's degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.