• System Administrator 1 - Tier 2

    Orion Consortium (Annapolis Junction, MD)


    Position Description:

    + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

    + May coach and provide guidance to less-experienced professionals

    + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

    + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

    + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

     

    Mandatory Skills

     

    Hardware

     

    Remote Assistance

     

    Remote Desktop

    Certification:

    IAT Level 1 certification required

     

    CompTIA A+ CE

     

    CompTIA Network+ CE

    Education/Experience:

    HS or GED + 10 Years of experience

     

    Bachelors  + 5 Years of experience

     

    Position requires a TS/SCI.

     

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