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Description We are looking for a meticulous individual to join our team as a Medical Billing/Claims/Collections Specialist on a contract basis in Glastonbury, Connecticut. This role involves managing various aspects of medical billing, claims processing, and collections while maintaining compliance with contractual agreements and ensuring high-quality service delivery. If you have a strong understanding of healthcare terminology, claims processing, and experience with accounting software systems, this position offers an excellent opportunity to contribute to a dynamic team.

Responsibilities:

• Process and adjust medical insurance claims and appeals in line with company policies and procedures.

• Monitor and ensure compliance with contractual obligations, including deliverables, procedures, and renewal deadlines.

• Conduct quality assurance checks to guarantee compliance with service-level agreements and the accuracy of reports provided to clients and internal teams.

• Create and update financial batch records for processing by the finance department.

• Identify, research, and resolve claim-related issues, including requesting additional documentation as needed.

• Serve as a liaison between clients and the organization, fostering positive and effective relationships.

• Facilitate program meetings and conference calls, ensuring clear communication and productive outcomes.

• Provide timely responses to inquiries and complaints from clients, offering effective solutions.

• Recommend process improvements to enhance efficiency and service delivery.

• Collaborate with customer service team leaders and insurance benefits managers to address and guide resolution of various issues. Requirements • Certification in Medical Coding and Billing or equivalent experience in a related field.

• Proven experience in medical claims processing and familiarity with claims clearinghouses.

• Proficiency in accounting software systems, including Allscripts, Cerner Technologies, and Dynamic Data Exchange (DDE).

• Strong computer skills, including expertise in Microsoft Office Suite and database software.

• Bachelor’s degree in Account Management or a related field, or equivalent combination of education and experience.

• Exceptional project management, presentation, and leadership skills.

• Ability to work independently with high attention to detail and resolve issues efficiently.

• Excellent verbal and written communication skills, with the ability to manage deadlines and escalate issues when necessary.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .