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Description

We are looking for an experienced Technical / Deskside Support specialist to join our team in Cherry Hill, NJ. In this long-term contract role, you will provide hands-on support for computer hardware, software, and network systems while ensuring high-quality service delivery. This position requires a proactive individual with a strong technical skill set and a commitment to customer satisfaction.

Must be able to lift up to 50lbs. Computer installations and relocations

Responsibilities:

• Install, maintain, and repair computer hardware, software, and networking systems, including PCs, laptops, and servers.

• Troubleshoot and resolve technical issues for legacy systems, networking devices, and peripherals.

• Perform installations, moves, additions, and changes (IMACs) as required to meet client needs.

• Provide operational and maintenance support for network products and ensure systems are functioning optimally.

• Test and certify PCs, networks, servers, and approved software applications to ensure proper functionality.

• Deliver exceptional customer service by addressing issues promptly and advising on preventative maintenance strategies.

• Maintain expertise in operating systems such as Microsoft, Linux, and Unix, as well as antivirus and networking software.

• Follow up on unresolved issues, escalate when necessary, and take ownership of service delivery tasks.

• Develop and maintain a thorough understanding of company service solutions and client-specific procedures.

• Lead or assist with smaller project management tasks, ensuring timely and quality execution.

Requirements • 5-8 years of experience in deskside support, technical troubleshooting, or a related field.

• Strong knowledge of PC operating systems, including Microsoft, Linux, and Unix, as well as networking and antivirus software.

• Hands-on experience with servers, storage systems, and associated peripherals.

• Certifications from major manufacturers such as Dell, Cisco, Microsoft, or HP are highly preferred.

• Proficiency with Microsoft Office Suite and desktop and handheld software.

• Excellent analytical, verbal, and written communication skills with a customer-focused mindset.

• Ability to work independently, manage stress, and maintain attention to detail.

• Familiarity with testing and certifying PC networks, servers, and software applications. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .