• Medical Insurance Authorization Assistant

    Robert Half Office Team (Centennial, CO)


    Description

    We are looking for an experienced Medical Insurance Authorization Specialist to join our team in Centennial, Colorado. This fully onsite role requires a background in pharmacy and a strong understanding of insurance authorization processes. The selected candidate will play a critical part in ensuring appropriate insurance approvals for growth hormone therapies and other medical needs, contributing to an enhanced patient experience.

    Key Responsibilities:

    + Insurance Authorizations: Process statements of medical necessity and secure prior authorizations for growth hormone therapies by contacting insurance providers directly.

    + Approval Management: Manage approvals, denials, and appeals for submitted authorizations, including resolving issues as they arise.

    + Administrative Tasks: Handle online submissions, manage significant amounts of paperwork, and ensure records are accurately maintained.

    + Patient and Family Communication: Regularly update families on the status of authorizations, including delivering both positive and challenging news with sensitivity and professionalism.

    + Team Collaboration: Act as a backup for the team, stepping in to assist when needed and ensuring a seamless workflow.

    + Correspondence: Handle approximately 20-30 calls per day and maintain email correspondence with insurance providers, families, and medical teams.

    + Problem-Solving: Help navigate complex authorization processes and ensure that families and medical staff are guided and supported.

    Requirements

    Experience:

    + At least 2 years of experience in a pharmacy setting (retail, hospital, or specialty pharmacy preferred).

    + Previous experience handling insurance authorizations is required.

    Skills:

    + Strong organizational and multitasking skills to manage high volumes of paperwork, online submissions, and phone/email communication.

    + Excellent verbal and written communication skills to handle sensitive conversations with families and third parties effectively.

    + Problem-solving skills to navigate denials, appeals, and other challenges.

    + Technical Proficiency: Familiarity with medical billing software, insurance portals, and Microsoft Office Suite. Epic or similar EMR experience is a plus.

    + Education: High school diploma or GED required; healthcare-specific certifications or training a plus.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .